William Kendall Email & Phone Number

Houston, Tx Area - Fully Remote Team

Performing enterprise-level learning project management for the Commercial business unit large system migrations.Responsible for:• Analyzing, selecting, and implementing solutions for business performance gaps and PMO programs• Managing and leading Learning and Development initiatives involving multiple Learning resources and business partners• Directing Learning and Development associates to complete required tasks to implement initiatives as well as provide quality monitoring,… Show more Performing enterprise-level learning project management for the Commercial business unit large system migrations.Responsible for:• Analyzing, selecting, and implementing solutions for business performance gaps and PMO programs• Managing and leading Learning and Development initiatives involving multiple Learning resources and business partners• Directing Learning and Development associates to complete required tasks to implement initiatives as well as provide quality monitoring, coaching, and feedback to project team members• Establishing and Maintaining Multiple Client Relationships including non-operations business partners in support of successful training initiatives.• Consulting with business unit management and Learning Partners and apply human performance improvement principles to improve operational performance Show less

Marshall, Texas Area - Fully Remote Team

Managing large-scale learning programs for Anthem, Inc. system migrations.

Houston, Texas Area

Global Learning Solutions Manager – Managed complete learning environments and solutions for complex technical product lines• Global learning: Directed, designed, and developed global technical learning programs, including instructional design, budget, equipment, and scheduling, with >90% student satisfaction ratings• Learning transformations: Managed major platform conversions from classroom to virtual• Virtual learning: Supervised development of over 500 sessions with 95%… Show more Global Learning Solutions Manager – Managed complete learning environments and solutions for complex technical product lines• Global learning: Directed, designed, and developed global technical learning programs, including instructional design, budget, equipment, and scheduling, with >90% student satisfaction ratings• Learning transformations: Managed major platform conversions from classroom to virtual• Virtual learning: Supervised development of over 500 sessions with 95% satisfaction rating• Virtual teams: Built and led virtual development team with budget up to $500K• Financial acumen: Reduced equipment costs by $700K through product division negotiations• Curriculum management: Initiated prerequisite knowledge evaluation system to eliminate training redundancy and streamline course entry requirements• Saba LMS administration: Created and implemented curriculum structure for 2500 courses in HP UniversityCurriculum Developer – Created technical training programs for support personnel• Course development: Managed course development for 1000+ technical support personnel• Program development: Created and taught mobile storage course roadshow, enabling hands-on training for 250 field and escalation agents in remote locations throughout North AmericaInstructor/Instructional Designer – Developed and taught courses for technical audiences• Developer: Authored technical learning solutions, including full-length courses and video scripts for storage support videos, enabling on-demand learning for global support teams• Instructor: Created and delivered rotating technical courses for 200 call center personnel Show less

Electronic Engineering

Activities and Societies: Dean's List all semesters

Selected Courses, Electrical Engineering / Mathematics, 4.0