William Klein Schwengber Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Designed and implemented quality control processes to ensure product safety and compliance with industry standards.• Conducted thorough inspections and managed QA documentation to meet regulatory requirements.• Served as the lead auditor for the unit, conducting on-site visits and presenting technical documentation in English and Portuguese.• Maintained client certifications and audits, including BRC GRADE AA, McDonald's EU, KFC UK, and OSI Foods.• Performed manual and automated testing using ISO standards, and QA software.• Conducted functional, regression, integration, and performance testing.• Performed root cause analysis and implemented corrective actions to resolve defects.• Collaborated with cross-functional teams to enhance product quality and meet business goals.• Adhered to Agile and Scrum methodologies for efficient project management and delivery.

• Develop and implement quality control processes to maintain compliance with industry standards.• Conduct regular inspections and audits to ensure adherence to food safety regulations.• Maintain comprehensive QA documentation.• Collaborate with kitchen staff and management to resolve quality issues and implement corrective actions.• Train and mentor QA team members on best practices and regulatory requirements.• Monitor and analyze quality metrics to identify areas for improvement.• Coordinate with suppliers to ensure the quality of raw materials and ingredients.

• Led the quality department during the first and second shifts of poultry production, ensuring strict adherence to industry standards and regulations.• Developed and implemented action plans using quality management tools such as PDCA, DMAIC, 5W2H, and brainstorming to solve problems and optimize processes.• Supported internal and external client audits, providing detailed monitoring and reporting to Directors and the Corporate team.• Created and managed comprehensive quality procedures, ensuring compliance with all relevant industry standards and best practices.

Business/Managerial Economics, Gpa 3.33

Master Of Business Administration - Mba, Gestão Empresarial, 8.86

Courses attended during my postgraduate studies: Marketing, Strategic Management, People Management in the Knowledge Society, Business.

Bachelor'S Degree, Engineering, 7.87

Final project: Application of the DMAIC tool in a residential renovation in the municipality of Itapiranga, SC, Brazil.