William P. Email & Phone Number

Baldwinsville, Ny, Us

Syracuse, New York Area

JCPenney, Destiny USA Syracuse NY (December 2017 – Current)AMCE (Assistant Manager Customer Experience)• Manage all facets of guest service through 170+ staff members• Manage Fine Jewelry, Furniture/Mattress, Custom Window, Appliances, Human Resource, and OMNI channel businesses.• Onboarding and training of staff to ensure successful transition into the JCPenney culture • Teach KPI’s and hold all staff accountable for achieving and maintaining high scores in metrics• Responsible for solving all guest concerns for our location• Ensure that our location is meets and exceeds all directive from the Home office. • Drive sales though proper techniques and build upon our 19M revenue year over year

Albany, New York, United States

Spirit Halloween (Spencer Gifts), Egg Harbor Township, NJ (August 2016 - 2017)Seasonal District ManagerManaged the Albany, NY region with total sales of $1.53 million over a two month seasonSet up and broke down 10,000 square foot stores per corporate guidelinesObtained permits and leases and maintained positive communications with local officials and landlordsManaged district budget, including payroll and expensesInterviewed and selected managers and assistant managersMet and exceeded sales goals as well as fundraising goals for Sprit of Children campaignProvided daily support, coaching, and training to Mangers, Assistant Managers, and Sales Associates

East Coast

Fuhu, Inc., El Segundo, CA (September 2013 – 1/29/16) (Lay off)District Manager (January 2015 – Present)Manage a Region consisting of 22 field merchandisers across 20 statesResponsible for 1200+ retail locations, Regional and National, including Best Buy, Target, Wal-Mart, and Toys-R-UsManage relationships with retail stores to ensure Nabi brand and its value proposition are messaged properly to customers and store representativesDevelop and implement a field force certification program including assessment and incentivesCreate and update master routes as well as state territories to meet company objectives Maintain total budget, including payroll and expenses, for RegionProvide daily support, coaching and training to Field Merchandisers across a RegionInterview and select candidates for full-time Field Merchandisers rolesTravel to provide on-site training and development for all 22 Field Merchandisers Collect and analyze data from Field Representatives for use by Corporate in setting budget and responding to business needsRetail Representative for Upstate New York (September 2013 – December 2014)Oversee, execute and maintain all merchandising directives and initiatives in compliance with company standards at Wal-Mart, Target, and Best Buy storesDevelop and grow relationships with assigned retailers with education, sales training and mentorship that results in satisfied retail experience and purchaseExecute reset product displays using plan-o-grams and directives from retail partnersClean, maintain and perform basic repair to interactive displaysProvide product education to store personnel and maintain in-store education binderComplete reports and transmit data using Microsoft Excel and G-MailConduct product demonstrations for retail customers Monitor inventory levels on store visitsObserve, learn and report filed insights to management Train new retail representatives

Syracuse, New York Area

• Helped manage up to 16 locations to consistently meet and exceed set metrics. • Served as point person for all store managers within district.• Created and maintained store scheduling guidelines to ensure proper coverage.• Oversaw bi-weekly marketing store sets in compliance with Mosiac standards.• Completed required tasks within tight time constraints and handled unexpected situations.• Trained new store managers in and out of district. • Effectively took locations over that were operating below set company standards and turned them around.

Syracuse, New York Area

• Led startup and grand opening of multiple new stores.• Ranked 2-29 out of 4400 consistently in overall performance. Led the company in shrink results year after year with a shrink result of .001 %.• Developed numerous entry level associates to leadership position such as store managers andquickly became a trainer of new store managers across the district. • Ran district wide ASM conference calls.• Built community relations by managing corporate gaming events such as ITT Tech summer tournaments.

Associate'S Business Management, Business, Management, Marketing, And Related Support Services

Business, Management, Marketing, And Related Support Services

Activities and Societies: • Alpha Delta Mu: President (Spring 2004 – Spring 2005); Member (Fall 2003 – Spring 2005), • Resident Advisor.