• Manage day to day partnership with life insurance companies & attorneys in a fast paced brokerage. • Reconcile monthly reports, accounts payable/receivable, & assorted special projects for multiple brokers.• Processing of high priority and confidential documents and sensitive client information including certificates of insurance (COI), binders, evidences, applications, endorsements, premium finance agreements, and claim data.• Data entry utilizing Microsoft Office programs and upkeep up Ringler Database, and to identify opportunities from new and existing clients. • Follow up with carriers on status and receipt of all policies, endorsements, and cancellations. Coordinates resolution of pending issues.• Provide superior customer service, being the first point-of-contact for clients and claimants. • Prepare proposals, analysis and summaries as needed.• Manage billing inquiries and cancellation notices; provides billing support to Client Manager as needed.• Perform other related duties as assigned by management, including office administration and CRM.

Prepared medical narratives for underwriting requests, computer software updates, reconciled monthly reports, accounts payable, and assorted special projects to the President. Assisted the Brokerage Team with rate updates and the important execution and submission of high priority documents and working closely with life insurance companies in a high paced structured annuity firm.

With WHPT 102.5 The Bone: filling in and hosting live content as needed.PREVIOUSLY:Host: "The Weekly Checkup" Saturday morning at 10am (Feb. 2022 - December 2024)INFO: https://weeklycheckup.com/tampa/Co-host/Executive Producer: "The Johnny B Show" Weeknights 8-10PM (Wednesday 10PM to midnight)(until November 2023)Co-host of STAY WOKE from midnight to 1AM on 102.5 The Bone until May 2020.PRODUCING/ENGINEERING: Setting up and running live broadcasts on remote. PROMOTIONS: Setting up and managing live events while engaging both clients and listeners.Engaging audiences via Twitter & Instagram in support of the station.BOARD OP: Running WideOrbit on live & pre-programmed content.

Homemade Podcasts is a media consulting firm located in St. Petersburg, Florida specializing in helping local businesses create, distribute and reach clients through podcasts. Learn more at http://www.homemadepodcasts.comStarted working with Creative Loafing Tampa in 2018 to help produce & distribute their weekly podcast.

#HMBradio is a podcast network focused on life, arts and music in the Tampa Bay area. Learn more at our website - www.HMBradio.com

Producing on-air content, hosting segments, editing audio for broadcast. Board Member.

Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.Enters verbal and written application information that meets both the internal and external customer’s requirements accurately into the claims management system.Assigns new claims to the appropriate claims handler.Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.

The voice of Florida Road Races, hosting the races and MCing award ceremonies.

Host of the official City of St. Petersburg City Hall Podcast heard on RadioStPete.com.

http://www.suburbanapologist.com

closely and assisted the pharmacist in filling prescriptions and getting them to customers in a high paced pharmacy. Helped customers with questions and concerns. Worked closely with doctors and insurance companies.