William Lam Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Hamilton, Ontario, Canada

Markham, Ontario, Canada

• Devised and implemented an effective sales process, resulting in generating $40,000 worth of merchandise sales, contributing to the store sales quota for those months.• Worked collaboratively with a team of 5 other associates to create a customer-oriented sales solution in order to achieve and exceed the stores weekly sales goals by 100%• Performed strategic upselling of men’s suiting with other accessories based off customer’s style and interests, which lead to a higher UPT (units per transaction) and ATV (average transaction value)

Markham, Ontario, Canada

• Known by store managers as a punctual and reliable employee with a strong work ethic.• Focused on delivering and maintaining freshness, and high quality of the produce in a super clean environment, resulting in increased profitability for the store.• Excellent execution and completion of daily assigned tasks on time in a dynamic and fast-paced work environment.• Worked well individually and with team members to provide a great shopping experience to all customers, delivering exceptional customer satisfaction in the quality of the goods and the services.

Markham, Ontario, Canada

• Co-led a team of 8-10 students to set up the sound and light equipment for many important high school events that housed thousands of viewers. Directed and supervised the technical crews during these live events to run a dynamic and flawless performance, without any technical difficulty issues.• Managed the club budget, recruitment, and training of new members. Helped to build and expand a strong team from 3 members to 12 members.• Provided IT technical support to teachers and office staff who need help with the debugging and set up of new projector/computer.

Education record

• Area of Focus: Accounting and Finance • Pursuing Business Technology Management Certificate • Expected Completion: 2026 • Notable.

High School Diploma, 4.0

Activities and Societies: President of the Trudeau Tech Team Senior Swimmer on Trudeau Swim