Bill Bailey Email & Phone Number

Boston, Ma, Us

Pembroke, Bermuda, Bm

Sompo International Holdings Ltd. (Sompo International), a global specialty provider of property and casualty insurance and reinsurance, was established in March 2017 as the result of the acquisition of Endurance Specialty Holdings Ltd. by Sompo Holdings Inc. (Sompo).Sompo has an extensive global footprint with nearly 80,000 employees in 228 cities in 30 countries and its core business encompasses one of the largest property and casualty insurance groups in the Japanese domestic market. Sompo’s financial strength, global scale, diverse product mix, broad licensing capabilities, wide distribution networks, market leading technology and ultimately, the best talent in the industry, make Sompo a preferred partner for clients around the globe.Sompo International is committed to developing meaningful careers for a diverse workforce. We seek talented, innovative professionals who share our commitment to creativity, execution and operational excellence.

Hired to establish the strategic plan for optimizing HR Service Delivery for the newly combined organization of Kronos and Ultimate Software. My focus included several key areas: enhancing the capabilities of the HR Consulting / Employee Relations organization, improving the operational efficiency of People Solutions Shared Services capability across the US, Europe, and India, and expanding the digital experience for employees. By implementing innovative strategies and leveraging technology, I was successful in creating a more efficient, responsive, and engaging HR service delivery model that met the diverse needs of the global workforce. This involved streamlining processes, enhancing communication and collaboration, and ensuring a seamless and modern digital experience for all employees.

Specialty Insurance and HR Operations Support.Served as the Sr. HR Business Partner for a $1.5b Specialty Insurance Business Unit. Built, lead, and grew an HR Operations Support Center – function included: HR Contact Center, HR Business Consulting, Employee Relations and Compliance, HR Technology, HR Intelligence, and Employee Experience.Combined eight (8) independent Specialty Insurance businesses into a multi divisional structure that increased market relevance, while attracting and retaining top industry talent, and increasing sales.Led an HR Transformation that resulted in the establishment of an HR Operations Support Center – reduced annual operating costs, while increasing the reach, effectiveness, and enhanced the employee experience.Established and implemented a Human Capital and Technology Strategy that enabled the company’s strategic plan and drove the focus of HR organization. Resulted in the implementation needed HR technology solutions, cultural improvements, and employee wellness.Led the cross-functional Pandemic response team, resulting in no on-site spread, minimal business disruption, and high levels of employee engagement.

Framingham, Ma, Us

Staples Inc.Provided strategic leadership for talent management organization, including Learning and Development, Leadership Development, Organizational Development, Performance and Engagement, Internal Communications, Diversity and Inclusion, and Learning Operations. Oversaw 90 FTEs across North America, Europe, and Australia/New Zealand, servicing 80k associates. Equipped team with strategy, resources, and prioritized focus to cut through the “noise” and meet business needs.Revitalized capable yet exhausted team, thus skyrocketing overall engagement scores from mid 60’s to mid 80’s.Pivoted poor management of $15M annual budget, to meet annual financial goals while improving service levels.

Framingham, Ma, Us

North American Delivery and Corporate FunctionsResponsible for leading the HR Business Partner team to drive consistent processes/programs across all North America businesses. In charge of six (6) direct and 50+ indirect reports, $10m operating budget, supporting 15k associates in Outside Sales, Inside Sales, Contract Pricing, Sales Operations, eCommerce, Customer Service, HR, Finance, Legal, Merchandising, and Marketing. Additionally, appointed lead for Integration Management Office (IMO), for potential acquisition of Office Depot/Office Max.Built cohesive ‘needs-driven’ service delivery model for all disparate HR Business Partner groups.Established and led the annual workforce planning activities for a multi billion dollar business unit, resulting aligned business and HR priorities.Led the human capital planning and integration plans to complete company acquisitions.

Framingham, Ma, Us

North American Delivery and Staples AdvantageServed as the senior HR business partner for multi billion dollar business, directing two (2) HR Strategic Business Partners directly engaged with VPs and above to shape workforce plan, comprised of 6,500 associates. Concurrently served in senior HR field role, providing strategic and tactical leadership to 2/3rds of US field organization. Directed an additional four (4) Area HR managers, leading 50+ site support HR professionals.

Framingham, Ma, Us

Staples Inc.Director – Human Resources: North American Delivery Director – Field Human Resources: US RetailDirector | Sr. Manager | Manager Learning and Development: US RetailSr. Human Resources Manager: North American DeliverySr. HR Generalist | Project Manager | Sr. HR Analyst | HR Analyst: North American Delivery

Round Rock, Texas, Us

Springfield, Massachusetts, Us

Master Of Science (M.S.), Industrial / Organizational Psychology

Bachelor Of Science (B.S.), Psychology, Minor: Business Management