William Brown, Mba, Ace Email and Phone Number
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At ACTS-Aviation Security, my focus is on establishing robust processes and leading teams to ensure top-tier security operations. With an extensive background in aviation security, airport operations and a knack for process improvement, I've successfully managed over 250 officers and a 24/7 operation at Denver International Airport specifically, and over 500 personnel in other roles. My role involves enhancing operational efficiency and directing comprehensive security measures.My leadership is characterized by a commitment to performance enhancement and cost control, informed by my experience as an Army Veteran and expertise in airport security systems. My strategic approach has consistently resulted in heightened team productivity and customer service effectiveness. At the core, my mission is to uphold and advance operational excellence within the demanding aviation security domain. I have been lauded for my ability to relate to every level of employee on my team through clear communication and levels of detail that are relatable and collaborative. I thrive on the development, advancement and promotion of my subordinates. There is no better reward than seeing people your develop advance their careers and passions because of influence you provide.
Acts-Aviation Security
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Director Of OperationsActs-Aviation Security Sep 2022 - PresentDes Plaines, Illinois, UsStand up, staff, establish processes and procedures for incumbent security contract under new company. Compliance, Information security and digital platform security all encompass my charge. -
Director Of Operations, Ags @ DenHss Feb 2018 - Oct 2022Denver, Colorado, UsProvide physical security guard services for Denver International Airport. Over 250 officers plus Supervisors and manage 6 subordinate leaders that work a 24/7 365 operation.Patrolling, doing personal property searches, vehicle searches, observe and report on security issues, monitoring for unauthorized access and responding to airport operations center for security related matters. -
Director Of Operations, Aviation & Government ServicesHss May 2021 - May 2022Denver, Colorado, Us -
Assistant Director Of Operations - Airport Security DenHss Feb 2018 - May 2021Denver, Colorado, UsAssist with directing the administration, on boarding of sub contractors, and implementation, revision and expansion of policies, procedures and execution of contract security at Denver International Airport.Responsible for the retention and satisfaction for assigned clients which includes: proactive and strategic engagement with client partners, including executives; appropriate application of security content expertise and evidence to formulate client-specific security solutions, articulation of HSS value proposition, and continuous improvement in security programs. Responsible for developing and managing teams and budgets. -
OperationsUnion Pacific Railroad Sep 2017 - Feb 2018Omaha, Ne, Us -
Director Of OperationsFree Will Consulting Nov 2015 - Feb 2018Provide Leadership and Management consulting to both individuals and organizations at a grass roots level. Primary services provided include:* Individual Business Management* conducting research, surveys and interviews* compiling and presenting information* analyzing statistics* writing reports* making recommendations* developing and implementing new procedures or training
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Zone Operations & Sales ManagerMetro Construction, Inc Oct 2015 - Jan 2017Denver, Colorado, UsWithin a 25,000 unit residential zone, responsible for inbound and/or outbound lead generation and marketing for new product sales to both new and existing customers as well as future sales. Additional responsibility for marketing, sales forecasting, analytics, productivity, CRM maintenance and other sales support functions. Create relationships for future opportunities, act as liaison to customers for projects from origination to completion of all jobs in assigned zone. -
Store Assistant ManagerThe Home Depot Jan 2014 - Dec 2014Atlanta, Georgia, Us- Act as Store Manager in their absence. Assist in managing the fastest growing Home Depot store in CO. Annual revenue of $50M and 150 employees. 6 direct reports.- Shared P&L responsibility; drove performance and discount reduction, control irregular sales and unnecessary markdowns. - Led the store through its busiest season, with comparative sales over last year exceeding 40%. - Handled all facility issues, ensuring maintenance was completed promptly and timely. Multiple machines needed for product movement are used in the store; ensured all were maintained and repaired as soon as possible to ensure minimal downtime. -
Store Co-ManagerWalmart Stores, Inc., Lakewood & Lamar Co Sep 2008 - Dec 2013Bentonville, Arkansas, Us- Co-manage the busiest location in Lakewood, Colorado with $120M in annual revenue and 500 employees. Drive financial performance with shared P&L. Manage all administrative aspects of daily operations including customer service, inventory, HR, safety, security, payroll, compliance, and merchandising. Six direct reports.- Led employee training classes on inventory shrink reduction and loss prevention that significantly improved productivity and led to better inventory management and control.- During corporate restructuring, hand-selected as Acting Store Manager of the Lamar store with full P&L of $45M in annual revenue. Managed 5 direct reports and 90+ employees Challenged to sustain functionality to rural location with limited authority and support while managing all aspects of store operations.- In just 45 days, streamlined inventory system, improving inventory control 60% and elevating "daily completion tasks collectible data" rank from the last in the market to #3 ranking. - Boosted morale, teamwork, and staff productivity through on-going training and motivating of each member. Encouraged self-accountability to drive professionalism, quality service, and workplace pride. -
Operating Manager—Baggage / Ramp SupervisorUnited Airlines, Denver International Airport, Co Aug 2005 - Sep 2008Chicago, Il, Us- Effectively managed and improved station cargo/baggage operations. Oversaw safety, security, aircraft grooming, cargo, and operational objectives. Handled all contract administration, developed contingency plans, and identified opportunities for improvement.- Led airport-wide Lean project to improve baggage delivery to plane side after shutdown of the automated baggage system. Gained buy-in and cooperation from senior union employees to drive monumental change initiative. Identified critical need and process changes to improve quality and efficiency of baggage handling. Managed team of 2 supervisors, 10 personnel, and engineers.- Achieved $400 in daily savings and 10% overall cost reduction in baggage handling. Decreased exception cost to nearly zero from 30/day average.- Reduced the average number of missed bags/day from 65 to 35 days.- Streamlined oversized baggage delivery process and decreased manpower requirement by 4.- Implemented flexible staffing matrix based on projected work to accommodate fluctuating staff levels. - Delivered $12,300 savings per week through mishandled bag solutions and expert management of daily inter-flight transfer bag operations.- Managed vendor relationships and negotiated cost-efficient contracts to achieve competitive pricing and boost bottom-line productivity. -
Operating ManagerUnited Airlines, Denver International Airport, Co 2005 - 2008Chicago, Il, UsResponsible for all local checked baggage processes and planeside departures.Conducted Lean continuous improvement project to streamline processes and reduce costs. -
SupervisorUnited Airlines, Denver International Airport, Co 2005 - 2006Chicago, Il, UsManage all transfer baggage both online and interline, from other airlines. Ensure staffing, vehicles, resources and facilities were in place to efficiently run the operation. Work with subordinate supervisors to continuously improve the process to ensure our missed bag percentage was at goal or above goal. -
Maintenance ManagerGeorgia Pacific Company Sep 2004 - Jul 2005Atlanta, Ga, UsManaged and developed preventative/predictive maintenance program for all building, machinery, equipment, and electrical and mechanical systems at manufacturing plant with 150 employees. Spearheaded major cleanup efforts, operational streamlining, and energy saving initiatives. Managed $1.9M maintenance budget and additional budgets for capital fund projects including building improvements and machine repairs.Developed plan and established workable timeline to enhance the effectiveness of preventative maintenance and machine availability, supporting corporate goal for a world-class maintenance program.Initiated 5S organizational program that improved workplace efficiency and effectiveness. Implemented energy conservation initiatives that saved $100K over 6-month period.Reduced downtime 3% by coordinating maintenance schedule with production team. -
Armor OfficerU S Army Jun 1996 - Sep 2004Arlington, Virginia, UsI served overseas in Korea, then Ft Knox, then in the 3d ID for the start of the War in Iraq. -
Operations OfficerU S Army May 1996 - Sep 2004Arlington, Virginia, UsAdvanced through strict promotion requirements to Battalion Assistant Operations Officer. Hand-selected as Acting Operations Officer to plan and lead a large battalion through 27 missions. Facilitated productive communications with Higher Headquarters as key liaison. Accountable for $2M+ in assets.Generated comprehensive deployment plan and information order that was adopted by Higher HQ as the official protocol. Developed innovative personnel spreadsheet to track, deploy, and redeploy a 700-member task force that was adopted by Higher HQ as the new SOP.Improved resource provision rate from 95% to 99% by implementing checks and balances that eliminated conflict and optimized facility operations.As Maintenance/Logistics Officer, achieved operational rate 4% above average on all equipment while maintaining 100% safety record through preventative maintenance and safety procedure enforcement. Improved vehicle operational rate from 85% to 94%, improving unit readiness 70%+.
William Brown, Mba, Ace Skills
William Brown, Mba, Ace Education Details
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Jack Welch Management InstituteOrganizational Leadership -
University Of Central FloridaLiberal Arts And Sciences/Liberal Studies -
Alison Certified LearningOperations Management And Supervision -
Alison Online LearningOperations Management And Supervision
Frequently Asked Questions about William Brown, Mba, Ace
What company does William Brown, Mba, Ace work for?
William Brown, Mba, Ace works for Acts-Aviation Security
What is William Brown, Mba, Ace's role at the current company?
William Brown, Mba, Ace's current role is Leading Airport Security Operations with MBA in Organizational Leadership.
What is William Brown, Mba, Ace's email address?
William Brown, Mba, Ace's email address is wi****@****-us.com
What schools did William Brown, Mba, Ace attend?
William Brown, Mba, Ace attended Jack Welch Management Institute, University Of Central Florida, Alison Certified Learning, Alison Online Learning.
What are some of William Brown, Mba, Ace's interests?
William Brown, Mba, Ace has interest in Children, Education, Environment, Training, Science And Technology, General Aviation, Animal Welfare.
What skills is William Brown, Mba, Ace known for?
William Brown, Mba, Ace has skills like Training, Operations Management, Leadership, Process Improvement, Team Building, Performance Management, Team Leadership, Aviation, Management, Customer Service, Project Planning, Employee Training.
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