William Owens Email & Phone Number

Milwaukee, Wi, Us

• Collaborated with principal engineers, product owners, and business stakeholders across the organization to architect department solutions for multiple concurrent company-wide initiatives• Developed the department’s first reverse proxy and NAXSI firewall server utilizing NginX to secure REST APIs exposed to external clients• Conducted technical interviews, led onboarding and training for new hires, and mentored junior and new engineers on best coding practices and the architecture of the codebase via code reviews, pair programming and knowledge sharing sessions• Administered multiple aspects of the department's API store, including the management of images, supporting infrastructure, and CI/CD pipelines, and led over 100 successful production deployments

Milwaukee, Wi, Us

• Developed two new RESTful microservices and multiple RESTful APIs using Domain-Driven Design and deployed them to Kubernetes clusters in the AWS cloud to deliver investment account information to consumers• Created multiple packages using NodeJS and Express and published them to a Docker registry to support all aspects of the wealth management domain• Implemented a caching solution using ElastiCache for Redis to reduce the number of API calls made to vendors and significantly improve performance across our microservices• Implemented Kafka Producers to several APIs to deliver real-time transaction and update events to partnering departments

Austin, Tx, Us

- Built a consumer-facing Business Intelligence reporting solution following implementation and deployment processes within Agile/Scrum methodology to integrate multiple enterprise applications under one platform - Collaborated with architecture teams in the design and construction of the data platform and business intelligence solutions utilizing Oracle Cloud Infrastructure - Integrated data from a variety of enterprise applications and assets into an internal data lake using data integration tools- Planned, designed, and implemented data pipelines from the data lake into the data warehouse and data marts- Created data models and developed consumer-facing reports and dashboards leveraging IBM’s Cognos Analytics

Austin, Tx, Us

- Designed and implemented automated internal data migration tools using Python and SQL to extract, transform, and load data from enterprise applications to a cloud-based platform- Wrote and implemented scripts designed to highlight conflicts and discrepancies to test and debug ETL tasks to ensure data integrity and quality- Administered Oracle and SQL Server database instances- Designed, developed, and tested custom SQL scripts for data acquisition and manipulation for client-specific implementations- Oversaw 12 concurrent migration projects while maintaining consistent development on all tools- Conducted client-facing communications and collaborated with Project Managers and Consultants to define expectations and resolve conflicts throughout the migration process

Austin, Tx, Us

- Delivered front-line support and technical solutions for software and data issues and achieved a 99% satisfaction rating- Researched and resolved configuration, database, and code issues and communicated findings to customers and internal team members- Designed a pilot program to train current engineers on other supported products and technologies to improve industry and product knowledge- Headed product demonstrations and training for customers, managers, team members, and internal users- Enhanced cross-departmental skills and wrote queries to improve the resolution time of technical issues by up to 90%

Chicago, Il, Us

- Managed a team of 15 members over a three-year research project, achieving close to 100% participation goals after the first year and 100% participation goals after the second year while staying 20% under budget- Analyzed data with SPSS and communicated results, conclusions, and recommendations in oral reports and presentations