Creates and implements operational strategies to drive the productivity, profitability and customer satisfaction.Deep dive into data to investigate trends, uncover insights, and explore new opportunities for Shopee business growth.

Long-term planning to create initiatives that further the company’s overall goalsIdentifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenueCoordinating different teams to foster exchange of ideas and provide cross-team learning opportunities

Empowering more than hundred of thousand merchants across East Indonesia to encourage digital transformation within Gojek Ecosystem Develop business strategies by Collaborate with Government and private sector to create a social impact

• Organize and Monitor consumer engagement initiatives related to KPI which are vouchers, missions, food campaign and Brand Partnerships acquisition model supported by an integrated communication channel and ecosystemenablement to reduce Acquisition Cost, Maximizing CLTV.• As the “PIC of Food Campaign” in East Indonesia Region, work closely with RCEH, RSH and DH to organize regional food campaign and orchestrated all merchant communications across CRM channels, Digital Ads, SMS blast, WA blastand ensure through execution• Conduct market research and competitor analysis to discover growth opportunities combining with consumer activity data to create Strong Hyperlocal Initiatives.• Work collaboratively across Sales, Operation, Demand Growth and Product team to ensure the success of the campaign/ Initiatives.

• Lead and Established GoPay Ecosystem in Kalimantan by strategic partnership with Government and Private Company• Work closely with Product, Sales, Operation and Marketing team to create an integrated plan of Gopay Implementation• Maintain and develop the implementation of GoPay Ecosystem in thousand of Merchant

• Analyze credit assessment submitted to ensure customer's creditworthiness• Assess the credit applications by reviewing financial reports & other supporting documents• Recommend appropriate credit limit and payment term for management consideration