William Lindus Email & Phone Number

In my role, I am responsible for oversight and assistance with the ongoing operations and procedures for I.T. Guru, including the Client Services, Marketing, and Sales teams. - Development of creative and innovative strategies to bring greater awareness of the company to the veterinary industry. - Creation of comprehensive goals for performance and growth.

Raleigh, NC, US

A nonprofit association dedicated to serving the veterinary profession

Hanover, MN, US

• Professional management and oversight of all interdepartmental operational teams responsible for website development, project management, search engine optimization, social media marketing, paid per click (PPC).
• Responsible for the overall growth of the company 500% in size and scope by targetingnew strategic opportunities within our vertical, as well as revamping hiring processes andKPI standards in pursuit of the right team.
• Increased gross sales by 50% by actively scouting, developing, and serving as liaison forstrategic B2B partnerships within the industry.
• Reduced client attrition by 10% by providing top-notch customer care to accounts Imanaged and by cultivating the ability of my team to show value in client-facingcommunications.
• Expanded brand reach and territory representation via presentation duties at nationalconferences and professional speaking engagements focused on digital marketingstrategies for audiences in the United States, Canada.
• Developed and taught a year-long digital marketing course where participants receivedOnline Marketing Specialist certification, which expanded our renown within the industry.

Hanover, MN, US

• Developed and presented content to a group of European veterinary practice managers as part of a partnership between Beyond Indigo Pets and The Webinar Vet. Topics included set up and management of Facebook, Twitter.
• Developed curriculum for a one-year Online Marketing Specialist course that I developed, managed, and taught. Students were veterinary professionals seeking to learn ways to harness digital marketing strategies within.
• Co-facilitator of daily live streaming content during the COVID-19 pandemic designed to supply veterinary practice owners with tools, resources, knowledge, and connections within the veterinary industry as they.

• Management of five front line team managers and approximately one hundred employees asthey serviced inbound and outbound collections and financial inquiry calls for Toyota FinancialServices. Responsible for management.
• Served as liaison between project manager and front line employees, managed dailyand monthly call metrics, provided performance guidance for the managers on teamdevelopment.
• Oversaw training curriculum for the department, including development of a new,intensive training manual that would become the gold-standard for the entire company.
• Represented the company on weekly and monthly strategy calls with clients.
• Primary point of contact for site visits at our client’s company headquarters.
• Tasked with taking point on new site training and start-up for branches located inHouston and Barbados.

Associates, Criminal Justice

Education record