William Pierson Email and Phone Number

Pierson Consulting GroupPierson Consulting Group believes in the power of undivided attention. PCG is dedicated to working with only one client per year, ensuring that you receive unparalleled focus, expertise, and bespoke solutions tailored to your unique needs in the Corporate Card and Payments Industry.The Approach:• Deep Dive Analysis: Immersive experience in your business, understanding every nuance of your operations, challenges, and goals.• Customized Strategies: Leveraging our extensive industry knowledge, we develop and implement strategies that drive growth, innovation, and efficiency.• Module Based Strategies: Sales, Contracts, Implementation, Account Management, Technical Integration, Vendor Enablement, Operations and Client Support.• End-to-End Support: From initial consultation to final implementation, we stand by your side, ensuring seamless execution and measurable results.

• Oversaw seven direct managers of multiple teams with 100 remote-based employees that covered all commercial card growth / sales, implementation functions and technical integration.• Perfected processes, procedures, and staffing models to speed up implementations while maximizing revenue.• Increased employee and customer satisfaction scores on a biannual basis. • Steered perfect audit scores with internal and external audit review periods. • Continuously improved purchasing card, T&E, fleet and virtual card strategies, focusing on revenue and client satisfaction.• Managed supplier engagement for payables card programs, resulting in $1B in new spend annually.• Developed database to streamline vendor enrollment and enablement that generated continuous revenue.• Served as regular speaker at National Card Forum, National Card events, AFP Regional and AFP National Conferences.• Created closed loop buyer-initiated payment process with merchant services, driving $15MM in new revenue annually.• Developed B2B integration product initiative (invoice to pay), ConfermaPay, CoupaPay, and Extend products.• Led initial team to utilize robotic process automation (RPA) to improve speed to revenue by three weeks.• Implemented credit underwriting up to $1MM per client.

• Managed two teams (account development, vendor enrollment) in card services group across multiple regions to grow card portfolio through consultation, cross selling, and program expansion.• Created collaboration with PNC merchant services to enhance supplier value proposition for virtual card acceptance.• Consistently grew card services business with $1B in additional spend and $2B in vendor enrollment annually.• Participated in six sigma speed to spend project, reducing implementation processing times from months to weeks.• Collaborated with the corporate sales team to generate $5MM in new annual revenue.• Gained PNC employee engagement scores in top 95%.

Grew revenue by increasing spending with existing portfolio and finalizing sales with strategic clients. Created account development concept with card services. Developed sales tools to aid treasury management officers (presentations, analytical tools, talking points). 100% club & Performance Award

Managed a group of implementation/technical representatives. The group’s primary responsibilities included implementation management, technical support, account management support and sales support for all card services related products. The group managed a portfolio of 600+ clients (top 5 in the industry) with an average annual growth of over 20%.• Designed and implemented internal client implementation process to improve effectiveness and timeliness• Card services resource for all technology product launch discussions• Developed departmental personnel to assume greater management responsibilities • Implemented and serviced clients on Commercial Card products, including Purchasing and Corporate Cards• Gained extensive knowledge of the TSYS processing platform, including setup and maintenance of programs • Supported desktop and client/server application installations, as well as training of new users• Identified and properly escalated additional sales opportunities to Senior Management