After completing my B.A. from the University of Wisconsin-Milwaukee, I began my professional career in retail sales eventually leading me into customer service and consultative outside sales at the distributor/wholesale level. Little did I know that these skills I learned as a history major would play such a major role in my career:>Research>Information collection & organization>Analysis & evaluation>Ability to quickly access informationUsing these skills and the age old history question, "compare and contrast", I have been able to assist clients in making informed decisions. I have also served as a ready reference for colleagues and their customers.OTHER SPECIALTIESThrough the course of my career I have used my historical training as well as the following skills to make my customer's experience as easy and pleasant as possible!>Outstanding customer service skills>Listening ability>Project management>Problem identification & resolution>Needs assessment>Training & instruction MY NEXT CAREER STAGE.