William Maslen

William Maslen Email and Phone Number

Manager Technical Support Specialist @ Vecna Technology
Merrimack, NH, US
William Maslen's Location
Merrimack, New Hampshire, United States, United States
William Maslen's Contact Details

William Maslen personal email

n/a

William Maslen phone numbers

About William Maslen

What I am interested in is to be able to offer my expertise and knowledge as a VP/Director of Operations or Support, I know with all the knowledge I have gained over the years, I can help lead the growth/expansion for a start up company.Professional with successful history of building and managing project managers,support teams and trade show groups. Extensive experience in field operations, technical support, engineering and QA. Customer relations experience maintaining and supporting both large and small customers. A take-charge advocate that balances companies requirements and customer satisfaction, recognized for improving efficiency, increasing revenue and delivering results.

William Maslen's Current Company Details
Vecna Technology

Vecna Technology

View
Manager Technical Support Specialist
Merrimack, NH, US
Website:
b-inc.com
Employees:
72
William Maslen Work Experience Details
  • Vecna Technology
    Manager Technical Support Specialist
    Vecna Technology
    Merrimack, Nh, Us
    View
  • Vecna Technology
    Manager Technical Support Specialist
    Vecna Technology Jan 2013 - Present
    36 Cambridge Park Drive
    Technical Support Specialist / Supervisor VecnaJanuary 2013 Cambridge, MAProvide systems health and performance monitoring, preventative maintenance and advanced issue resolution for Government, IHS, and Department of Defense installations. Initial site deployment, configuration and user / superuser training in classroom / individual settings.Maintained site relationships / enthusiasm for the system and support network, while ensuring minimal downtime.Linux (Centos, Ubuntu) and Windows server system monitoring with emphasis using:Zabbix and Windows Performance monitor
    View
  • Advanced Technical Solutions
    Director Of Project Management
    Advanced Technical Solutions Aug 1990 - Present
    Maynard, Ma
    • Developed and implemented support contracts, pricing and change order request. • Managed product installations and support contracts, including weekly call updates.• Budgeted, hired, and evaluated performance of the Project Management and Support groups.• Participated in pre-sales planning, sales presentations and trade shows.• Oversees Quality Assurance and user documentation.• Comprehensive database management and migration from Sybase to Microsoft SQL.
    View
  • Atex
    Director Of Sales Support
    Atex 1981 - 1989
    Director of Sales Support• Responsible for Trade Shows, demonstrations, presentations and responses to proposal requests. • Coordinated trade shows in both the United States and Europe.• Streamlined sales cycle by introducing laptop PCs and MS Office templates to reduce the effort required to generate proposals, pricing quotes, and contracts resulting in reducing admin costs by $50,000/year. Assistant Director Newspaper Support• Responsible for six Regional Managers with a total of 70+ support personal.• Coordinated all new installations and support.
  • Xyvision, Inc.
    National Support Manager
    Xyvision, Inc. Jun 1987 - Dec 1988
    • Responsible for management of field applications personnel in home and regional offices. • Coordinated application support personnel during installation and on-site training.

William Maslen Skills

Content Management Management Digital Media Databases Project Management Quality Assurance Strategic Planning Cms Microsoft Sql Server Start Ups Project Delivery Cloud Computing Integration Operations Management Database Admin Software Documentation Agile Methodologies Change Management Customer Support Newspapers Web Content Management Sales Operations Content Strategy Multimedia Crm Linux Seo New Media Xml Social Media Marketing Business Intelligence Publications Os X System Administration Basics Of Unix Hipaa Windows Security Clearance Computer Hardware Search Engine Optimization Customer Relationship Management Sales Support

William Maslen Education Details

  • Nccc
    Nccc
    Accounting

Frequently Asked Questions about William Maslen

What company does William Maslen work for?

William Maslen works for Vecna Technology

What is William Maslen's role at the current company?

William Maslen's current role is Manager Technical Support Specialist.

What is William Maslen's email address?

William Maslen's email address is bi****@****cna.com

What is William Maslen's direct phone number?

William Maslen's direct phone number is +161786*****

What schools did William Maslen attend?

William Maslen attended Nccc.

What are some of William Maslen's interests?

William Maslen has interest in Poverty Alleviation, Health.

What skills is William Maslen known for?

William Maslen has skills like Content Management, Management, Digital Media, Databases, Project Management, Quality Assurance, Strategic Planning, Cms, Microsoft Sql Server, Start Ups, Project Delivery, Cloud Computing.

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