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A seasoned Product Manager building software to supercharge operational efficiency in the health care space. Currently focused on applications in Salesforce's Health Cloud relying on their emerging Provider, Patient/Member, and care coordination data models. Co-Founder and Board Member for the Colibri Center for Human Rights. Featured in "Who is Dayani Cristal?" and Episode 6 of Netflix's "Immigration Nation."
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Vice President - Product Management, Payer Master DataPurplelab Mar 2024 - PresentWayne, Pennsylvania, Us -
Lead Product Manager - EngagementUno Health Feb 2023 - Mar 2024New York , New York, Us -
Staff Product ManagerHyperfine Oct 2021 - Feb 2023Guilford, Connecticut, Us -
Product ManagerClover Health Dec 2018 - Oct 2021Nashville, Tennessee, UsLed the creation of Clover’s Salesforce Product team and developed the interaction data model to seed Machine Learning models. Recruited, trained, and coached the product team of 26 globally-dispersed direct reports and 25 team members in a highly matrixed environment to lead the multi-product roadmap. - Oversaw Clover’s CRM transformation initiative and deployed solutions that manage 80% of the plan’s operation in 12 months’ time, delivering 251% IRR. -
Program ManagerClover Health Apr 2018 - Dec 2018Nashville, Tennessee, UsManaged a matrixed team of 80+ product owners, business analysts, and engineers in the implementation of a claims management system software project. Coached the team through an Agile transformation inclusive of roadmap development release planning with a sprint completion rate increase from 12% of planned points to 64%.
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Product ManagerSirono Apr 2014 - Jan 2018Berkeley, Ca, UsServed as the revenue cycle management product owner and oversaw the introduction of two healthcare revenue management and customer service products to market on the Salesforce app exchange. Built the operational team and software resulting in a net new product line in three months. Dropped average call handle time from 10 minutes to 7 minutes, a 30% improvement. Oversaw recruitment, hiring, onboarding, and training for the 20-person virtual customer service call center.- Decreased operational costs by 75% and increasing the volume of total handled calls 4.5X without increasing employee headcount. -
Director Of Operations And Co-FounderColibri Center For Human Rights Aug 2013 - Jul 2016Tucson, Arizona, UsFounded the organization and managed all day-to-day operations including staff, technology, marketing, and partnerships. Developed the first report to provide a count of missing border crossers across the entire U.S./Mexico border, solving cold cases through data mining with a 2x match rate over the next-best organization. Secured initial seed funding of more than $200,000 and $1.5M over five years of funding from a large international foundation. Currently serving as a board member (since 2016).- The Colibrí Center for Human Rights was featured in the Netflix documentary “Immigration Nation” episode 6 and the film “Who is Dayani Cristal?” -
Head Of OperationsAcudora, Inc Jul 2011 - Nov 2013Developed product and go-to-market strategies for medical devices and consumer products, including a product that allowed for applying clinical hearing-aid solutions for non-clinical consumers. Managed company-wide operations including product development (iOS, Android, VST 2.4/3), lead generation, sales, cloud-based tools (Google Apps, Salesforce, etc), and social media marketing with 4 FTEs.- Secured clinical research partnerships for hearing aid development and consumer product pilots for mobile audio processing solutions.
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Management Analyst, SeniorUniversity Of Arizona, Financial Services Office - Information Technology Services Nov 2008 - Jul 2011Led the team that was the first U.S. university to deploy an NSA-level of secure encryption for student IDs to ensure the security of top-secret U.S. government-funded research projects, which decreased operating costs by >50%. Led development and implementation of the inaugural enterprise-level mobile iOS application on the university campus, which decreased asset tracking operating costs by >75%.
William Masson Skills
William Masson Education Details
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Pragmatic MarketingProduct Management -
University Of Arizona - Eller College Of ManagementEntrepreneurship
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University Of ArizonaProject Management
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Oberlin CollegeEconomics And Latin American Studies
Frequently Asked Questions about William Masson
What company does William Masson work for?
William Masson works for Purplelab
What is William Masson's role at the current company?
William Masson's current role is Product Leadership @PurpleLab.
What is William Masson's email address?
William Masson's email address is wm****@****rch.com
What is William Masson's direct phone number?
William Masson's direct phone number is +124021*****
What schools did William Masson attend?
William Masson attended Pragmatic Marketing, University Of Arizona - Eller College Of Management, University Of Arizona, Oberlin College.
What skills is William Masson known for?
William Masson has skills like Strategy, Project Management, Strategic Planning, Management, Entrepreneurship, Business Development, Program Management, Start Ups, Business Strategy, Cross Functional Team Leadership, Team Building, Leadership.
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