William Mcmahon Email & Phone Number

London, GB

Lausanne, CH

As a member of the OCA (Odoo Community Association) - we help speak up and contribute to the wider Odoo Community across OCA projects, events and objectives to assist in the growing goal of making Odoo mightier together as a collective.

London, England, GB

As both a Salesforce and Odoo Partner, among other Cloud solutions, we aim to support clients in adopting their platforms and getting the best from them. That includes adoption and upskilling to ensure organisations are confident in utilisation and long-term growth/scalability.Our vendor-agnostic approach is principled on TOGAF, LEAN and Agile.

Indianapolis, IN, US

Recognised as a leader in Solution Architecture Design, I acted as a leader and mentor for the Service Delivery team. Serving as a technical/managerial liaison for senior leadership and European groups of pre/post-sales consultants.Assisting with the quality of project scoping, project lifecycle, the quality of solution delivery and the feedback to the.

London, UK, GB

Leading the Customer Experience Applications Department, I was principally involved in the implementation and management of CRM platforms within the Global Customer Services Organisation. This role entailed of various skills, knowledge acumen and processes such as gathering business requirements for a knowledge base, delivery of RFP, RFQ and BRD documents.

Dublin, IE

I provided web consultancy and prototype development that helped the CEO's ideas of business networking and business professions. This was supported through programming languages such as PHP, JavaScript and MySQL to assist www.execpass.com in becoming the exclusive B2B & B2E validated subscription service for companies and decision makers in businesses.

While at Radiowave, I assisted with helping the business become the best wireless broadband internet provider before later being acquired by Lighthouse Networks. When at Radiowave, my skillset was used to help in improving customer onboarding, product awareness, network design, implementation/maintenance of deployment, and configuration of LAN, WAN, WLAN.

Dublin 1, IE

Contracted to deliver Comptia A+ and Network+ to 30 teen and adult students.FÁS enhances the skills and competencies of individuals and enterprises in order for Ireland to further develop as a competitive, inclusive, knowledge-based economy. It strives to do this through the provision of tailored training and employment programmes that suit everyone's needs.

Tampa, Florida, US

I began my career at Sykes as a Contact Centre support rep, supporting technical hardware and software support by phone for a leading blue-chip firm. I was swiftly promoted and mentored in contact centre management; customer loyalty, presentation, training & facilitation and conflict management. I then assisted with the implementation of customer.

Round Rock, Texas, US

Delivered on four separate contracts, the root-cause analysis of hardware failures caused during the production line build processes. Documented best practice guidelines and issue avoidance guidelines for production line departments.This role required diverse IT knowledge of electrical hardware engineering, root cause analysis and LEAN methodologies.

AU

I transitioned the technical support department between new premises during the company’s expansion. I was responsible for training new technicians and refreshing the company’s hardware fleet. I implemented the best practices I had learned during my service to the company’s sister franchisee, Hire Intelligence.I provided guidance to franchisees on the.

AU

During my gap year I travelled Australia, before settling some time in Brisbane. Here, I worked for a Hire Intelligence Franchise and assisted with transfer of rental stock between premise during the site expansion. My contract was extended and I assisted with the technical support and management of the company's rental fleet. This required diverse IT.

In September 1997, my home town, Ennis Co.Clare became Ireland's first and only Information Age Town. The town was greatly enhanced by the project's IR£15 million investment, which saw 4200 computers provided to residents, a computer lab for every school and every primary school classroom been provided with a computer.I participated in a Vocational.

Certificate In People Management

Diploma In Project Management