William Mcmahon

William Mcmahon Email and Phone Number

Founder @ The Purple Juice Co
London, GB
William Mcmahon's Location
London, England, United Kingdom, United Kingdom
William Mcmahon's Contact Details

William Mcmahon personal email

n/a
About William Mcmahon

Let's face it → Cloud Technology can be confusing.I've been a Web Designer, Solutions Consultant, Salesforce Architect and CEO - and with different tech platforms popping up every two minutes, it's a minefield for companies to make an informed decision.After supporting organisations for over 20+ years with Cloud Tech, I found they all grappled with one common dominator. Platform vendor selection. That's why in 2013, I founded Gravitai - a dedicated Cloud partner built to assist across Cloud Implementation, Support and Training. Including project recovery to give that love and dedication that companies deserve.Additionally, in 2023, I founded 'Drinking The Purple Juice' to further educate and support customers across the Odoo platform within the community.Drop me a message if you fancy a discussion about Cloud! 😊

William Mcmahon's Current Company Details
The Purple Juice Co

The Purple Juice Co

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Founder
London, GB
Website:
purplejuice.com
Employees:
4
William Mcmahon Work Experience Details
  • The Purple Juice Co
    Founder
    The Purple Juice Co
    London, Gb
    View
  • Oca, The Odoo Community Association
    Member
    Oca, The Odoo Community Association Sep 2024 - Present
    Lausanne, Ch
    As a member of the OCA (Odoo Community Association) - we help speak up and contribute to the wider Odoo Community across OCA projects, events and objectives to assist in the growing goal of making Odoo mightier together as a collective.
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  • Gravitai
    Ceo & Founder
    Gravitai Aug 2013 - Present
    London, England, Gb
    As both a Salesforce and Odoo Partner, among other Cloud solutions, we aim to support clients in adopting their platforms and getting the best from them. That includes adoption and upskilling to ensure organisations are confident in utilisation and long-term growth/scalability.Our vendor-agnostic approach is principled on TOGAF, LEAN and Agile methodologies, allowing us to revolutionise the design, implementation and support of Cloud-based technologies and projects.We extend clients' teams with skill technical capabilities working across multiple verticals, including Financial, Energy, Recruitment, Retail, Automotive, Professional Sports, International Refugee Organisations, Design Agencies, International Freight Shipping and plenty more. Clients recognise early the business value their Cloud implementations bring, which can better justify investment in their technology.We are The Force That Connects Cloud Platforms.
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  • Exacttarget
    Practice Lead/Assoc. Principal Solutions Architect
    Exacttarget Sep 2011 - Aug 2013
    Indianapolis, In, Us
    Recognised as a leader in Solution Architecture Design, I acted as a leader and mentor for the Service Delivery team. Serving as a technical/managerial liaison for senior leadership and European groups of pre/post-sales consultants.Assisting with the quality of project scoping, project lifecycle, the quality of solution delivery and the feedback to the regional team. This helped identify practice and process improvements within the services organisation while also working with the Global Services Organisation on the region plotting and adoption of process improvements.In addition to supporting regional teams, I remained billable as a Solution Architect on client-facing projects, helping in pre-sales consultation, requirement discovery, effort scoping, solution & technical design, and multi-channel digital marketing solutions.
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  • Reed Elsevier
    Head Of Customer Experience Applications
    Reed Elsevier Jun 2006 - Sep 2011
    London, Uk, Gb
    Leading the Customer Experience Applications Department, I was principally involved in the implementation and management of CRM platforms within the Global Customer Services Organisation. This role entailed of various skills, knowledge acumen and processes such as gathering business requirements for a knowledge base, delivery of RFP, RFQ and BRD documents, solution and discovery of architecture design, e-commerce integrations, UI & UX, analysing customer behaviour, process mapping of root-cause analysis, coordinating implementation of six global contact centres and managing multiple project lifecycles.
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  • Execpass.Com
    Solutions Consultant
    Execpass.Com Jun 2005 - Dec 2007
    Dublin, Ie
    I provided web consultancy and prototype development that helped the CEO's ideas of business networking and business professions. This was supported through programming languages such as PHP, JavaScript and MySQL to assist www.execpass.com in becoming the exclusive B2B & B2E validated subscription service for companies and decision makers in businesses.
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  • Radiowave Ltd.
    Solutions Consultant
    Radiowave Ltd. May 2005 - Jun 2006
    While at Radiowave, I assisted with helping the business become the best wireless broadband internet provider before later being acquired by Lighthouse Networks. When at Radiowave, my skillset was used to help in improving customer onboarding, product awareness, network design, implementation/maintenance of deployment, and configuration of LAN, WAN, WLAN, wireless access points, routers and switches. I also helped in customer account management, implementing improvements to the company website through EPOS and IVR/PABX systems.
  • Fas
    Technical Facilitator/Instructor
    Fas Jun 2004 - May 2005
    Dublin 1, Ie
    Contracted to deliver Comptia A+ and Network+ to 30 teen and adult students.FÁS enhances the skills and competencies of individuals and enterprises in order for Ireland to further develop as a competitive, inclusive, knowledge-based economy. It strives to do this through the provision of tailored training and employment programmes that suit everyone's needs.
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  • Sykes
    Contact Centre Team Manager
    Sykes Jan 2003 - Jun 2004
    Tampa, Florida, Us
    I began my career at Sykes as a Contact Centre support rep, supporting technical hardware and software support by phone for a leading blue-chip firm. I was swiftly promoted and mentored in contact centre management; customer loyalty, presentation, training & facilitation and conflict management. I then assisted with the implementation of customer experience best practices, and a central knowledgebase and developed interactive tutorials that aided agent learning.
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  • Dell
    Solutions Consultant
    Dell Jun 2001 - Jan 2003
    Round Rock, Texas, Us
    Delivered on four separate contracts, the root-cause analysis of hardware failures caused during the production line build processes. Documented best practice guidelines and issue avoidance guidelines for production line departments.This role required diverse IT knowledge of electrical hardware engineering, root cause analysis and LEAN methodologies.
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  • Hire Intelligence
    Technical Coordinator
    Hire Intelligence Jun 2000 - Jun 2001
    Au
    I transitioned the technical support department between new premises during the company’s expansion. I was responsible for training new technicians and refreshing the company’s hardware fleet. I implemented the best practices I had learned during my service to the company’s sister franchisee, Hire Intelligence.I provided guidance to franchisees on the delivery of customer support experiences. I maintained the asset management, hardware servicing and technical support of the company’s large rental fleet. My duties required diverse IT knowledge from software support to electrical hardware repair and network engineering.I gained CCNA certification and was frequently involved in the design and configuration of LAN implementations. I also coordinated task assignments for junior technicians and implementation contractors.
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  • Hire Intelligence
    It Support Technician
    Hire Intelligence Jan 2000 - May 2000
    Au
    During my gap year I travelled Australia, before settling some time in Brisbane. Here, I worked for a Hire Intelligence Franchise and assisted with transfer of rental stock between premise during the site expansion. My contract was extended and I assisted with the technical support and management of the company's rental fleet. This required diverse IT knowledge from software support to electrical hardware repair.
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  • Freelance Solutions Consultant
    Web Developer/Solutions Consultant
    Freelance Solutions Consultant Sep 1996 - Dec 1999
    In September 1997, my home town, Ennis Co.Clare became Ireland's first and only Information Age Town. The town was greatly enhanced by the project's IR£15 million investment, which saw 4200 computers provided to residents, a computer lab for every school and every primary school classroom been provided with a computer.I participated in a Vocational Education Project as part of my Leaving Certificate (A Level's) and identified a gap in the market for web development.I established a business plan and successfully obtained contracts for web design and development of websites for global clients in Ireland, the UK, Australia, Hong Kong, US. I was presented with an Entrepreneurial Award at the age of 17 by the Clare County Enterprise Board and received a distinction for my VEP Business Plan and delivery report.I self-taught myself several programming languages from an early age, which put me on a pathway of learning more and ultimately putting me in the position of where I am today.

William Mcmahon Skills

Crm Saas Integration E Commerce Business Analysis Enterprise Software Project Management Solution Architecture Email Marketing Process Improvement Management Web Development Marketing Automation Digital Marketing Business Development Software Development Cloud Computing Databases Salesforce.com Leadership B2b User Experience Exacttarget Start Ups Sdlc Social Media Social Media Marketing Account Management Sql Marketing Software Documentation Email Strategy Lego Database Marketing Requirements Analysis Application Development Creative Solutions Deliverability Ecrm Microsoft Crm Solution Selling Quality Assurance E Commerce Consulting

William Mcmahon Education Details

  • Technological University Dublin
    Technological University Dublin
    Certificate In People Management
  • The Institute Of Commercial Management
    The Institute Of Commercial Management
    Diploma In Project Management

Frequently Asked Questions about William Mcmahon

What company does William Mcmahon work for?

William Mcmahon works for The Purple Juice Co

What is William Mcmahon's role at the current company?

William Mcmahon's current role is Founder.

What is William Mcmahon's email address?

William Mcmahon's email address is wi****@****com.net

What schools did William Mcmahon attend?

William Mcmahon attended Technological University Dublin, The Institute Of Commercial Management.

What skills is William Mcmahon known for?

William Mcmahon has skills like Crm, Saas, Integration, E Commerce, Business Analysis, Enterprise Software, Project Management, Solution Architecture, Email Marketing, Process Improvement, Management, Web Development.

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