Lead 100-person team in all aspects of Inbound, Outbound, Inventory Control, and Safety across 400,000 square- foot 3PL distribution center housing five million units of inventory. Oversee monthly shipping of 750,000 apparel units per month, driving implementation of best practices in operations, warehousing, and inventory control to achieve best-possible performance at lowest cost. Consistently role model and enforce safety. Built a strong safety culture through daily safety startup meetings, communication of safety goals, sharing of safety wins, issues, risks; implementation of Reach Truck and Forklift safety rules; and through proactively identifying and addressing safety issues. Efforts have resulted in zero safety incidents.  Hired, trained, and developed all 100 employees across startup distribution center. Delivered cost savings and reduced need for overtime by cross training associates to cover different DC departments as needed. Trained associates on warehouse management software and in use of RF scanners.  Strengthened leadership pipeline by promoting various associates into supervisory roles.  Created productive partnerships with temp agencies to enable seamless staffing changes. Partnered with contractor on a range of distribution center construction projects as well as a warehouse rack installation initiative. constant communication with construction crew on what they needed to move and/or be cleared, including anything additional from UDS. Instituted attendance, conduct, and performance policies resulting in high accountability across staff.  Introduced solutions to enhance driver bulking operations; promote driver autonomy, accountability, and productivity; and foster driver coaching and communication. Learned and drove implementation of downpick / open hang procedures to ensure greater effectiveness in use of inventory bins, product staging, GOH bulking, and next-day setup.

Directed 90-person team including 5 operation managers in daily Shipping, Receiving, and Inventory Control operations to meet ambitious targets for on-time delivery, inventory accuracy, safety, and customer satisfaction. Aligned operations with corporate goals and priorities. Staffed, trained, coached, and developed managers and associates.  Consistently met performance targets through effective team training and servant leadership.  Delivered significant payroll cost savings through improvements in labor efficiency. Implemented Allergen Deviation Checklist system to reduce the risk of allergen-related issues; this improvement led to team achieving a successful SQF audit in Freezer and Cooler area. Instrumental in driving significant improvements in physical inventory count accuracy at Linden site.  Introduced improvements to bring about greater transparency in planning, development, communication, and execution in end-of-month inventory counts at Linden site.  Instrumental in driving significant improvements in inventory and cycle counts, ensuring warehouse management system is consistently up to date with accurate information.  Organized racks in Freezer and Grocery to follow a Kanban Process System for greater accuracy.

Led a 40-person team including 3 supervisors in daily warehouse functions across picking, packing, receiving, returns, inventory control, and project management to meet demands on high-value customer orders.  Hired, coached, developed, and trained staff; handled performance management and terminations.  Saved $37,000 in payroll in over 4 months of leading the warehouse operation.  Entrusted with managing projects for corporate orders surpassing $1M in value.  Created HR and operational policies for associates to improve warehouse processes and overall safety. Authored SOPs for Warehouse best practices.

In this role, I lead a team of 4 warehouse managers, 6 supervisors, and 300 associates in all aspects of daily order picking and shipping operations to ensure timely, accurate fulfillment of customer orders. Provide overall guidance on shipping strategies and priorities (e.g., ship oldest-aging orders first). Communicate organizational priorities, and lead team in hitting ambitious shipping targets daily in fast-paced environment. ** Led 1st and 2nd shift outbound operations through two peak seasons with volume in the 100k range daily. ** Ensure staff members participate in professional development and training. Guide management team in coaching associates to improve in weak areas and to reinforce desired behaviors. ** Partnered with Outbound management team in effort to deliver enhancements to inventory replenishment process; trained and coached associates across three shifts. ** Enhanced team performance through implementation of new Outbound Audit Processes to identify and address performance gaps; and through implementation of the Zone Monitor Program.** Introduced new mechanism—insert promotion boards—to improve communication to associates regarding special company promotions and literature to be inserted into cartons during packing.** Created Safety Swarm Tracker to track safety issues, incidents, wins, and opportunities.

Oversaw 4 supervisors and 86 associates in storing, tracking, picking, and preparing items for outbound shipment. Communicated department goals and priorities; providing guidance and motivation to ensure team picked orders at the expected per-hour metric. Monitored teams and coached to improve performance. ** Increased associate floor pick performance from 17-unit picks per hour to 21-units pick per hour by improving workflow, holding associates accountable for performance, and recognizing top performers.** Trained associates in performing quality audits to empower teams to monitor and assess performance.** Partnered with Inbound in effort to improve the flow of incoming product.** Served as Lead Manager in absence of Operations Manager for both a.m. and p.m. shifts.** Led management team in implementing 5S Discipline to improve team performance. ** As Safety Team Co-Captain, played pivotal role in reducing workers compensation claims.

Lead 90 Union employees and 8 Warehouse Managers in providing exceptional food and beverage service to key client Amtrak and its passengers. Guide teams in delivering high-quality meals, snacks, and beverages to Amtrak trains. Plan and lead monthly inventory preparation processes; assess stock levels daily. Hold weekly manager meetings to communicate goals, priorities, and strategies; attend daily safety briefings to reinforce safety message. Interview, hire, train, and performance manage all employees and warehouse managers. Provide hands-on support as needed on the warehouse floor, in filling orders, or in loading / offloading trains. Review payroll and overtime reports; collaborate with managers in addressing anomalies. Responsible for ensuring that all performance, financial, and client goals are achieved on a daily and weekly basis. Key Contributions:** Department of Transportation (DOT) Leader for logistics services. Responsible for ensuring that 4 Aramark commissaries across the U.S. are following consistent, uniform procedures, and that they meet compliant standards on DOT metrics.** Improved inventory count processes and lowered shrink percentages through development and implementation of new inventory preparation guidelines.** Led 5s (sort, straighten, shine, standardize, sustain) implementation across warehouse to introduce standard operating practices and ensure efficient, repeatable, safe ways of working.** Key contributor in corporate initiative to install Pick To Light processes and conveyors in warehouse. ** Rigorously enforced safety awareness at all times, resulting in fewer safety incidents.** Promoted hourly supervisor into warehouse manager role.

Managed Target warehouse and oversaw up to 3 supervisors and 15 associates in stockroom management and timely, efficient replenishment of sales floor inventories. Maintained a clean, neat, and organized stockroom. Communicated daily with sales associates regarding their inventory needs. Consistently monitored warehouse stock levels for all products, and placed orders for products running low. Produced weekly sales and payroll forecasts. Orchestrated timely staff performance reviews. As needed, assisted with product deliveries from offsite warehouse to the store.Key Contributions:** Held captainships in inventory, safety, and expenses. As Inventory Captain, led store in reducing inventory shortages from prior year.** Managed Black Friday store setup and product merchandising activities. Planned and communicated promotional layout to all associates, and aligned managers on plan execution.** Key contributor in store and stockroom remodel in preparation for large-scale construction project.** Rigorously enforced safety awareness at all times, resulting in few safety incidents.

Led 3 supervisors and 45 associates in nightly unloading of trailers, inventory stocking, and timely, thorough replenishment of sales floor. Held supervisors accountable for keeping stockroom neat, clean, and organized at all times. Delivered employee reviews and handled HR matters. Coached employees on preferred methods for stock unloading, storage, and shelf presentation.Key Contributions:** Developed hourly supervisor into salaried manager role.** Consistently met inventory goals, and kept shrink levels under 1%.** Ranked in top 5 of 55 stores in logistics processes.

Led team of 30 associates in overnight stocking and presentation of 40 store departments. Controlled stores total inventory, and analyzed diverse reports (stoking reports, sales reports, demographic reports, etc.) to make informed decisions on inventory purchases and optimal stocking / storage levels based on sales trends. Oversaw Price Change Team in price mark ups/downs. Regularly walked the sales floor to coach associates, and trained supervisors in financial analysis and inventory control. Key Contribution:** Selected by District Manager to assist with opening of new Wal-Mart location. Screened and interviewed 500+ applicants for 300 open positions, and assisted with store setup and stocking.

Supervised more than 60 associates in a $45M Wal-Mart store. Responsible for profit and loss for departments totaling $10M in annual sales. Reviewed register audits, layaway reports, inventory bin audits and cashier shortages. Coordinated monthly departmental budgets. Managed Apparel Department for 4 months.

Helped students and teachers understand computer applications such as Microsoft Office programs and VMS and UNIX mainframes.Assisted students with computer problems involving Microsoft Office, WordPerfect, internet browsers, and other software programs. Learned several hardware operations and how to install various software applications.

Marketed the company by the use of market research and analysis to target customers in the state of Connecticut as well as advertised in various publications marketing to potential customers.Created graphs and excel spreadsheets displaying Contour's competitors in the New York area and which marketing strategy should be implemented to attract new consumers.Gained experience in the mortgage industry by working with executive loan officers on closing deals and understanding how interest rates fluctuate; interacting with clients on a daily basis.