William Merkel Email & Phone Number

Boiling Springs, SC, US

Duncan, South Carolina, US

• IT Infrastructure Administrator for a medium-sized construction company with offices in 3 states:
• Managing and supporting two data centers that are primarily VMWare vCenter 8.2 with a few legacy physical Dell PowerEdge servers.
• Administration of Cisco Meraki MS series switches, Meraki APs, and HP Flex Fabric switches supporting corporate and site networks across three states.
• Managing 350+ user environment utilizing Active Directory, Group Policy, WSUS, DNS, DHCP, SQL, Office 365, Avamar backups, and vendor-specific applications.
• Support multiple CradlePoint cellular network devices in static locations and mobile-based deployments as a Certified CradlePoint Network Associate.
• Project management for multiple simultaneous projects including: o Migration of systems from Server 2008R2 and 2012R2 to Server 2019 o Migration of critical company system to the cloud o Deployment and management of.

Duncan, South Carolina, US

• Network and Server Administrator for a medium sized construction company with offices in 3 states:
• Managing and supporting two datacenters that are primarily VMWare vCenter 7.0.2 with a few legacy physical Dell PowerEdge servers.
• Administration of Cisco Meraki MS series switches, Meraki APs, and HP Flex Fabric switches in support of corporate and site networks across three states.
• Managing 250+ user environment utilizing Active Directory, Group Policy, WSUS, DNS, DHCP, SQL, Office 365, Avamar backups, and vendor specific applications.
• Support multiple CradlePoint cellular network devices both in static locations and mobile based deployments as a Certified CradlePoint Network Associate.
• Project management for multiple simultaneous projects including: o Migration of systems from Server 2008R2 and 2012R2 to Server 2019 o Upgrades and updates to multiple company systems to newest releases o Deployment of.

North Canton, OH, US

• IT Analyst for a large manufacturing plant serving the the following capacity:
• Managing and supporting plant datacenter using including a mix of physical and virtual servers using VCenter, RSAT, Active Directory and other tools.
• Managing and supporting a 200+ endpoint environment utilizing Cherwell, Crowdstrike, SCCM, Backup Exec, and other utilities.
• Managing 200+ user environment utilizing Active Directory, Group Policy, SCCM, and vendor specific applications.
• Assist Corporate Network team in administrating and maintaining local network consisting of Cisco 2950 switches and Juniper firewalls.
• Supporting numerous industrial computers and super precision gauging equipment.

• Serve as W2 Contracted Server Administrator for the City of Greenville where my responsibilities include:
• Supporting a multiple Datacenters hosting 170+ physical and virtual servers utilizing VCenter, Server 2008r2, Server 2012, and Server 2016.
• Serving as Exchange 2013 Admin for ~1000 users
• Administer Active Directory and Group Policy for the City, including adding, removing, and auditing users.
• Perform onsite and offsite backups of all servers.
• Perform regular system patching and maintenance through WSUS.

• Served as Senior IT Engineer for a large casino where my responsibilities included:
• Design, installation and support of 4 networks comprised of 450+ Juniper EX2200, EX3300, EX4200, & EX4500 switches with over 100 VLANS.
• Supporting a Datacenter hosting 58 physical and virtual servers utilizing VMWARE, Server 2008r2, Server 2012, AS400, and AIX.
• Serving as an Avaya VOIP system administrator
• Supporting a 3000+ endpoint environment using Solarwinds, LANSweeper, Shavlik, Cherwell, Avamar, Symantec, and Triton DLP.
• Developing and maintaining an Intranet portal website using HTML5, CSS3, and Wordpress.

Kingman, AZ, US

Taught in an Associate Faculty capacity for various core IT classes such as Microcomputer Repair I, Microcomputer Repair II, Networking Essentials, Windows Vista, and Microsoft Office Suite 2007 among others.

Las Vegas, NV, US

• Promoted 3 times in 5 years to serve as Lead IT Engineer with responsibilities including:
• Supporting a Datacenter hosting 16 physical servers running Server 2003, Server 2008r2, AS400, and AIX.
• Supporting an 800+ endpoint environment utilizing BMC Remedy, Symantec, Altiris, and Backup Exec.
• Managing 350+ user environment utilizing Active Directory, MS Exchange, Group Policy, Altiris, and vendor specific applications.
• Assisting Corporate Network team in maintaining local network.
• Project management and planning for local projects.

Colonia, New Jersey, US

Operated a small computer repair business with 2 employees. Troubleshoot, repair, and install various network, computer, and office equipment. Design effective IT solutions for customers within the budget provided. Provide support services, training and telephone helpdesk services to clients. Train employees in troubleshooting, repair and installation.

Maintain, repair, and install computer networks, systems, and office equipment. Provide helpdesk support and training to customers. Computer and office equipment sales.

Worked as player developement, encouraging quests to utilize the slot club rewards system. Various other duties frequently assigned.

Washington, DC, US

Maintain, operate, and repair tactical systems. Maintain ancillary equipment contained in assigned spaces. Various administrative duties. Provide security for restricted areas. Respond to damage control emergencies. Various other duties as assigned.

Bachelor'S Degree, Web Development

Associate Of Science (As), Systems Administration

Associates, Computer And Information Sciences, General