I am an accomplished IT manager with exceptional interpersonal skills and a passion for providing first-rate customer service to clients, business partners, and team members. I have been successful in IT Operations and technology leadership roles for more than 20 years and I have in-depth knowledge of project management, vendor management and technology deployments. I am a motivational leader with strong analytic, organizational and problem-solving skills, committed to the highest levels of ethical, professional and personal excellence.Specialties: Identify Governance & Administration, Risk Management, 3rd-party Risk Management, Vendor Management, Project Management, Communication, Leadership, Management, Customer Service, Data Center Management, ITIL, ITSM, Incident Management, Problem Management, Change Management, IT Risk Assessments, Business Continuity Planning, Help Desk Processes, IT Security, Process Improvement, Process Engineering, Service Catalog Management, Technology Deployment, Teamwork, Collaboration, Windows Server Support, MCSE, WSUS, Group Policy and Active Directory.
Listed skills include Windows Server, Servers, It Service Management, Itil, and 23 others.