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William Mison Email & Phone Number
Customer Services Manager
at
OneFamily
1 work email found
@teamhgs.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Services Manager
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is William Mison? Overview
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Quick answer
William Mison is listed as Customer Services Manager at OneFamily, a company with 439 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at teamhgs.com and a matched LinkedIn profile for William Mison.
William Mison previously worked as Contact Centre Manager at Interim Consultancy Work and Contact Centres, Customer Service, Outsourcing, Customer Retention, Telesales at Currently Looking For Next Opportunity. William Mison holds Btec National Diploma In Business And Finance from Dacorum College.
Company email context
Email format at OneFamily
This section adds company-level context without repeating William Mison's masked contact details.
{first}.{last}@teamhgs.com
86% confidence
AeroLeads found 1 current-domain work email signal for William Mison. Compare company email patterns before reaching out.
Profile bio
About William Mison
A highly driven leader with a proven record of increasing profit and reducing costs whilst providing an outstanding experience for the customer. Builder of strong cultures, setting the direction and developing top performing teams. Experience delivering cultural and transformational change. Ability to work in high-pressured sales environments and build tactical plans to deliver results with changing propositions and client requirements. Passionate about the customer and delivering a consistently outstanding customer experience. Strong understanding of contact centre management with 10 years experience in contact centre and sales teams. williammison1@gmail.com07900582111
Listed skills include Customer Retention, Performance Management, Customer Service, Customer Satisfaction, and 22 others.
Current workplace
William Mison's current company
Company context helps verify the profile and gives searchers a useful next step.
Onefamily
10 roles
William Mison work experience
A career timeline built from the work history available for this profile.
Contact Centre Manager
Interim Consultancy Work
Jun 2018 - May 2019
Contact Centres, Customer Service, Outsourcing, Customer Retention, Telesales
Currently Looking For Next Opportunity
Oct 2017 - Jun 2018
Career Break
Break To Go Travelling And Relocate
Jan 2015 - Oct 2017
Head Of Contact Centre
Reporting to Director of UK and European Contact Centres. Accountable for delivery of all key performance metrics and 350 employees. Responsible for multiple campaigns, brands and channels including Customer Retention, Outbound migrations and CEO high level complaints. Leadership of cross functional management team including operations, RPMI, recruitment.
Mar 2014 - Jan 2015
Contact Centre Operations Manager
Reporting to Head of Site, Preston. Accountable for management of eight Team Managers and 100 loyalty agents across multiple retention campaigns. Ensure all key performance metrics achieved including call SLA’s, sales targets, efficiencies and customer satisfaction.
Jul 2011 - Mar 2014
Pay Monthly Customer Services Manager
Reporting to Head of Contact Centre. Accountable for management of customer services advisors to achieve KPI’s including Customer Satisfaction, Efficiencies and sales through service targets.
Jun 2010 - Jul 2011
Customer Loyalty Senior Manager
Carphone Warehouse
Reporting to Head of Contact Centre. Accountable for the management of five Team Managers and 60 sales consultants to deliver customer satisfaction and retention targets.
Jul 2008 - Jul 2009
Outbound Sales Senior Manager
Carphone Warehouse
Reporting to Head of Contact Centre. Accountable for the management of five Team Managers, 50 Outbound sales consultants and one dialler manager dialling mobile upgrade, broadband and mobile retention campaigns.
Oct 2005 - Jul 2008
Senior Sales Manager
Reporting to Head of Contact Centre. Accountable for the integration of Carphone Warehouse standard operating practices into OneStopPhoneShop.
Jun 2005 - Oct 2005
Team & coworkers
Colleagues at OneFamily
Other employees you can reach at onefamily.com. View company contacts for 439 employees →
SD
Scott Davenport
Colleague at OnefamilyFaversham, England, United Kingdom, United Kingdom
View →
LP
Lynn Pickering
Colleague at OnefamilyKippax, England, United Kingdom, United Kingdom
View →
LB
Leonard Bibby
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
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SP
Sharon Perkins
Colleague at OnefamilyShrewsbury, England, United Kingdom, United Kingdom
View →
SC
Sophie Cannon
Colleague at OnefamilyHarrogate, England, United Kingdom, United Kingdom
View →
CL
Caroline Lewis
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
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OL
Oscar Loveday
Colleague at OnefamilyUnited Kingdom, United Kingdom
View →
GE
Glyn Edbrooke
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
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KB
Kenwyn Birtwhistle
Colleague at OnefamilyHaywards Heath, England, United Kingdom, United Kingdom
View →
DP
Daniel Purdy
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
View →
Scott Davenport
Colleague at OnefamilyFaversham, England, United Kingdom, United Kingdom
View →
LP
Lynn Pickering
Colleague at OnefamilyKippax, England, United Kingdom, United Kingdom
View →
LB
Leonard Bibby
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
View →
SP
Sharon Perkins
Colleague at OnefamilyShrewsbury, England, United Kingdom, United Kingdom
View →
SC
Sophie Cannon
Colleague at OnefamilyHarrogate, England, United Kingdom, United Kingdom
View →
CL
Caroline Lewis
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
View →
OL
Oscar Loveday
Colleague at OnefamilyUnited Kingdom, United Kingdom
View →
GE
Glyn Edbrooke
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
View →
KB
Kenwyn Birtwhistle
Colleague at OnefamilyHaywards Heath, England, United Kingdom, United Kingdom
View →
DP
Daniel Purdy
Colleague at OnefamilyGreater Brighton And Hove Area, United Kingdom
View →
2 education records
William Mison education
Btec National Diploma In Business And Finance
Dacorum College
Education record
Hemel Hempstead School
FAQ
Frequently asked questions about William Mison
Quick answers generated from the profile data available on this page.
What company does William Mison work for?
William Mison works for OneFamily.
What is William Mison's role at OneFamily?
William Mison is listed as Customer Services Manager at OneFamily.
What is William Mison's email address?
AeroLeads has found 1 work email signal at @teamhgs.com for William Mison at OneFamily.
Where is William Mison based?
William Mison is based in United Kingdom, United Kingdom, United Kingdom while working with OneFamily.
What companies has William Mison worked for?
William Mison has worked for Onefamily, Interim Consultancy Work, Currently Looking For Next Opportunity, Break To Go Travelling And Relocate, and Hinduja Global Solutions.
Who are William Mison's colleagues at OneFamily?
William Mison's colleagues at OneFamily include Scott Davenport, Lynn Pickering, Leonard Bibby, Sharon Perkins, and Sophie Cannon.
How can I contact William Mison?
You can use AeroLeads to view verified contact signals for William Mison at OneFamily, including work email, phone, and LinkedIn data when available.
What schools did William Mison attend?
William Mison holds Btec National Diploma In Business And Finance from Dacorum College.
What skills is William Mison known for?
William Mison is listed with skills including Customer Retention, Performance Management, Customer Service, Customer Satisfaction, Contact Centers, Call Centers, Outsourcing, and Coaching.
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