William Monroe Email & Phone Number

Austin, TX, US

• Configured, tested and maintained flows, primarily around automated record updating
• Created and maintained dashboards and reports for clients
• Gathered business requirements from clients and assisted them in refining specifications
• Implemented and customized Einstein chatbot for Salesforce to automate record requests
• Troubleshooted user access and validation rule issuesNotable Accomplishments:
• Became a certified Salesforce Admin in less than 4 months!

• Started a freelance recruiting business, focused on AI/ML, Analytics, and ERP Administration
• Performed all business development, including cold outreach, industry events, social media and other partnerships
• Led end to end recruitment for various clients, including requirements gathering, candidate engagement and closing
• Made process improvements, established best practices, and wrote recruiting SOPs for clients across an array of industries

• Passively sourced, and screened candidates for hiring managers.
• Positions recruited: Machine Learning Scientist, Applied Machine Learning Engineer, Solution Architect, UI/UX, QA, Product Manager, EA, DevOps, Sales Engineer, Account Executive, Customer Success Executive, Revenue.
• Standardized interview formats, assessments, feedback, job descriptions and offer letters across the entire organization
• Created and implemented a new referral program, including all internal facing communication.
• Recommended and implemented a new ATS, including feature mapping, training and adoption.
• Started and ran a new internship program, including college outreach and intern educational sessions.

Mumbai, Maharashtra, IN

• Passively sourced, screened, and summarized candidates for hiring managers across the US. Positions recruited include: Data Analytics, Machine Learning, Digital Analytics, Data Governance, Business Analytics, Business.
• Extended verbal and written offers, negotiating where applicable.
• Designed and implement companywide recruiting workflows, including background checks, travel and recruiting SOPs.
• Forecasted hiring needs with managers and help design recruitment strategies to match.
• Managed relationships with external recruitment vendors.
• Pioneered eClerx Digital’s recruitment marketing efforts, including colleges, newsletters, conferences and networking events.

Mumbai, Maharashtra, IN

• Designed and implemented an end-to-end candidate interview experience, standardizing interview formats and emphasizing a high touch, white glove candidate experience.
• Provided end-to-end relationship management for candidates throughout the hiring process.
• Coordinated interviews for high-level candidates, emphasizing quick, accurate feedback.
• Tested and assisted implementing a new Applicant Tracking System, converting requisitions to the new ATS.
• Performed culture fit interviews for candidates and presented results to hiring team.
• Documented and presented pipeline reports to management.Notable Accomplishments:

Meudon, FR

• Sourced from job boards, agencies, universities and internal referrals, tracking candidacy from application through new hire orientation and probationary period.
• Performed phone screens on qualified candidates and discussed results with hiring managers.
• Scheduled interviews for 8,000+ employees across all of the United States, as well as new hire orientation and security orientation.
• Sourced, scheduled and attended networking and educational events.
• Created and edited job descriptions in collaboration with hiring managers and recruiting team.
• Tracked and ensured EEOC compliance across the US, including compiling and presenting results to management.Notable Accomplishments:

Austin, TX, US

• Processed payroll, benefit plans, FMLA, STD, LTD, and unemployment audits.
• Performed new hire orientation, onboarding and training of new human resources personnel.
• Responded to both verifications of employment and subpoenas, including retrieving and distributing records in accordance with company procedures.
• Processed wage garnishments and served as primary point of contact for employees and garnishing entities.
• Prepared and presented findings for tax and payroll audits.Notable Accomplishments:
• Reduced the average turnaround time on Verifications of Employment from over 30 days to less than 14.

Bedford, Texas, US

• Planned curriculum, managed student files, and worked with team to provide tutoring in Algebra, Geometry, Pre-Calculus and Calculus at Title I Austin high schools.
• Provided tutoring to high school students not only in mathematics, but also test prep for grade 9-11 students, for both STAAR and EoC examinations in Reading, Writing, Math, Science, and Social Studies.
• Tracked and analyzed aggregate student performance, and presented findings to management with strengths and recommended areas of improvement.
• Responsible for customer and product incident reporting/resolution.

Los Angeles, CA, US

• Assisted production manager with graphic design, marketing and market research.
• Arranged travel for VP and C level executives.
• Created and followed up on nationwide promotional campaigns, ensuring timely delivery of marketing materials, incident resolution, and delivering follow-up satisfaction surveys.
• Light accounting and reception.

Prospected for established intellectual properties; helped license and develop them into feature film properties. Served as liaison between management and content creators.

Provided administrative assistance including making travel arrangements, note taking, invoicing, scheduling and public relations.

Supervised team to collect and create content for multiple educational mobile games. Responsible for researching and coordinating content creators and managing delivery of materials and billing.