Will O'Hara Email & Phone Number

San Francisco Bay Area

San Francisco, California, Us

Developing cloud native solution named Subscripify. It combines identity/OAuth2 with subscription billing, promotions, and revenue recognition.• Designing REST apis to support user management, subscription management, and promotions• Utilizing Azure cloud resources– AKS (Kubernettes) , Azure Key Vault, Active Directory, DNS, Blob Storage, AZ Flexible MySQL Server. Developing automated deployment scripts using Terraform.• Implemented cross-domain open-source identity stack utilizing open source Authn/Authz stack. Integrated with MySQL• Implemented tenant orchestration API written in Golang, to deploy templated resources for new customers onboarding to Subscripify • Developed complex data model in MySQL, leveraging stored procedures/triggers to for managing customers' tenants and associated resources.• Implemented Containerization strategy using Docker and Kubernetes.• Developing Core Application containerized services utilizing Next, React and Node for frontend services and Golang for backend. .

San Jose, Ca, Us

San Antonio, Texas, Us

Accomplishments: Developed and launched customer-facing API products for extracting and structuring data from target websites. Launched new UI for web scraping development.• Product Owner for front end SaaS applications and public APIs for developers.• Led product planning/road-mapping

Tempe, Arizona, Us

Accomplishments: $600m to $700m ARR over a 2-year period focusing on conversion, developing marketing operations to support acquisition and retention features. • Product Owner for primary enrollment application for the consumer subscription service on the web and mobile apps. • Product Owner for NLP and Chatbot (Alexa, Google Assistant) products under LifeLock brand name.• Product Owner for data lake/data platform product built using AWS services utilizing the Hadoop ecosystem.• Led road-mapping exercises, product requirements, and backlog grooming.• Partnered with acquisition marketing teams to drive growth. • Led company-wide implementation of analytics and A/B testing tools.• Implemented new payment instruments and developed complex promotion features to support acquisition marketing efforts and upselling.• Designed and implemented 100s of highly complex single-variate and multi-variate A/B tests including backend changes.• Oversaw transition of primary acquisition flows during the merger – launching Norton’s first LifeLock bundled product within 1 quarter.• Managed Direct Reports and led activities for a 15-person agile team made up of product owners, designers, and developers.

New York, New York , Us

Developed and initiated the company’s mobile strategy and led the development of a fully responsive site, opening a mobile channel, and dramatically increasing mobile and desktop conversion. • Managed and developed roadmap for key features and experiences on consumer subscription service. • Managed e-commerce shopping experience for consumer discovery and checkout of clothing.• Wrote specifications for key conversion flows, eCommerce discovery flows, and queue management experiences. • Developed fully functional and fully responsive wireframe prototypes of the entire website. Leveraged mobile-first design technique for interaction development.• Designed and implemented 100s of highly complex single-variate and multi-variate A/B tests. • Led the selection and purchase of website analytics and A/B testing tools. • Led product development activities for a 9-person agile team based in India.

Palo Alto, Ca, Us

Accomplishments: Developed and implemented improvements that significantly improved eCommerce conversion. Grew revenue from $18m to $20m in a highly competitive market over a 1-year period.• Managed e-commerce shopping experience for consumer discovery and checkout for cards category. • Led card design marketplace team as senior for the designer portal, design discovery flow (eCommerce flow), and card builder with 114+ independent designers selling 17,000+ card designs and 50,000 distinct SKUs.• Developed and launched strategic product offerings and services (Square Cards, Rounded Corners, and Mail 4 Me).• Managed and developed Product Feature Roadmap for Cards Category worldwide (50+ countries) including localization. International Product (Americas, EMEA, APAC, and Japan).• Conducted competitor research and compiled information regarding competitive offerings, price changes, and competitor innovations.• Led product development activities for a 10-person agile team based in India.

• Developed an innovative methodology to compare Microsoft's customer experience to that of "Best in Class" companies. Analysis led to new B2C customer service and interaction strategy for Microsoft.• Articulated strategic challenges for T-Mobile: market positioning of its product and services, market penetration.• Developed new support strategy for Microsoft MSDN and TechNet Subscription customers.• Worked through various small firms in the Seattle as a contractor and as an employee

New York, Ny, Us

MBA Internship• Compiled results from several marketing studies including pricing, and focus group studies. Developed high impact sales collateral that outlined the revenue impact of using AOL’s mobile products on a mobile carrier’s network. • Contributed to the running of focus groups, market testing new product features.

Mba, Marketing

Bs, Management Information Systems