- Onboarded new developers and assisted with troubleshooting their development environments- Developed new features in Guidewire Claim Center, meeting regularly with business analysts and QA testers to ensure functionality met expectations as proposed in design documents-Created SQL queries to pull production data for troubleshooting and reporting purposes- Assisted my team in transitioning from our AWS-hosted Guidewire Insurancesuite implementation to a SaaS solution- Worked with lead developers to outline a branching and merging strategy to formalize our CI/CD process as defined by Guidewire

Configured and administrated the following applications : - TeamCity - Automated the building and deployment of build artifacts across several AWS environments- BitBucket - Performed updates and assigned users to projects and repositories- Jira - Adjusted user permissions and assisted teams with configuring their workflows- Decommissioned our Confluence application server, migrating users data to Microsoft Teams and ensuring each impacted team had full coverage - Developed new features in Guidewire Billing Center and Producer Engage to give agents more visibility and control of their transaction history- Contually created documentation for software installation and configuration, while also refactoring documentation to add clarity and improve relevancy- Attended both self-paced and instructor-led Guidewire courses to expand my knowledge of Guidewire products and best practices for Insurancesuite development

Worked extensively with the Novatech D/3 Software Suite. This included:- Totalvision - A human-machine interface suite configured with SL-GMS that organizes process information and instrumentation into an interactive graphic- SABL - Sequence and Batch Language derived from C, used to automate plant functions, equipment interlocking/alarming, and operator messaging- Continuous Database - Database that contained configurations for all I/O points, Boolean logic for devices, cascaded controls, PID loops and settings for alarms-Gained experience with Cisco IOS, setting up Stratix 8000 switches for Ethernet-based I/O-Troubleshot network issues by analyzing network traffic with Wireshark-Performed instrumentation check-outs with electricians to ensure controls and interlocks were fluid from the Distributed Control System to the instrument's endpoints-Designed and implemented human-machine interfaces to represent plant functions-Tuned PID loops to meet a range of acceptable deviation-Built and maintained network-redundant Operator Control Module PCs-Gained experience with Windows Server 2012-Helped manage my teams Sharepoint site