William Piotrowski Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

As the Retail Operations Manager I am responsible for understanding, implementing and enforcing the retail process. The position must deliver consistent leadership that will ensure the quality of our product. The retail process includes planning, scheduling and overseeing all aspects of retail merchandising in the manager’s assigned territories.

Greater Minneapolis-St. Paul Area

* Responsible for the end-to-end execution of the Home Business Group results including Sales, Cost Control and NOP within the district* Analyze business results and create solutions for performance gaps* Create strategies surrounding Corporate-led initiatives* Communicate local needs, perspective and insight with corporate partners to help drive innovation* Ensure effective training on Home Business selling strategies and enforce accountability for performance standards* Recruit, develop and retain qualified employees to meet staffing standards * Lead and develop team members by providing coaching, training, professional development and performance management* Integrate Home Business Group strategies with other business group strategies to ensure consistent execution aligned with company selling, operational and expense strategies.

Primary Responsibilities:* Develop and ensure we have the proper operating model to support our strategies, customer experience, and financial goals.* People – labor* Process – Time studies and methodology* Technology – Operating Systems (ESC, ESC Lite, in store kiosks, etc.)* Customized solutions * 3rd Party Labor contact* Product Process & Operations in-store* Communication to Product Process and Operations team regarding Domain* Loss Prevention (lock-up, security, shrink, etc.)* Inventory process development (product check in, send back, etc.)* Services/Returns integration* Collaborate with other CST members to provide retail/customer perspective and voice

See above description.

* Primary Responsibilities* To plan long term strategies that will meet the goals and objectives that enhance our in-store customer experience as well as driving our financial goals (revenue, gm, organic growth)* Find the opportunities to grow the business (customer insight, industry trends, new technologies, etc.)* Major Cross functional project SPOC for CST* Promotional strategy (IPP)* Aggregator of gap management, quarterly, monthly, & weekly planning documents * Segment/Life Style Group Alignment* Strategic CDT meetings (business planning)* Campaign & Drive Time Planning* Event planning (Achievers, HLM, Summits, etc.)* Collaborate with other CST members to provide retail/customer perspective and voice

* Develop strategies with Business Team leaders and escalate issues and decision points to senior leadership for a $4billion business in Gaming and Movies* Integrate and align the various strategies of SDG, Retail Operations and Visual Merchandising and Space Management, Business Team and retail with a consistent plan* Provide leadership around employee and Business Team issues* Hold Managers accountable to performing their designated responsibilities* Act as single point of contact for retail leadership