William Rees Email & Phone Number

Sheboygan, Wisconsin, US

Honolulu, Hawaii, US

• Constructing world-class business development growth strategies, I implemented strategic processes across all revenue streams to deliver a sustainable competitive advantage. In this role, I design cross-functional.
• Administered luxury vacation rental program including three diverse condo properties, generating over $9M in annual revenue.
• Evaluated business practices, identifying opportunities, and implementing improved processes, increased efficiency and productivity while improving quality of service for year-round operations.
• Introduced effective training programs, guiding staff to achieve career development objectives, while simultaneously improving employee retention and guest satisfaction rates.
• Maintained culture of continuous improvements, establishing policies and procedures that align with best practices to improve overall operations and increase room yields.
• Launched Unit Choice Program, resulting in a 20% increase in revenue for specific condos; received Exceptional Achievement by a Property for exceptional financial results.

Honolulu, Hawaii, US

• Providing strategic leadership regarding business optimization, I established sustainable and profitable operations for this $6M location (236 rooms). In this role, I maintained control of diverse business functions.
• Elevated business mix and new market shares through strategic repositioning of respective brands through yield management, establishing clear objectives for the property.
• Administered sales and marketing programs, conducting extensive market research to identify trends and areas of critical opportunity, received Exceptional Achievement by a Manager Award.
• Proactively responded to and resolved all health and safety related matters, facilitated training programs to ensure compliance with standard operating procedures and regulations.
• Maintained rental program, saving 34 jobs and over $5M in annual revenue by transitioning operations to a new location following a terminated lease.

Honolulu, Hawaii, US

• Providing strategic direction for the revenue management discipline, in addition to leading the development of high-level strategies to grow revenue and increase market share, I served as the point of accountability.
• Cultivated solid industry partnerships to build a strong leadership team while maintaining a robust talent pipeline within the organization; recruited, hired, and trained staff.
• Accelerated new market growth and boosted sales through the introduction of innovative branding strategies to enhance market presence and gain a competitive advantage.

Honolulu, Hawaii, US

Coordinated with General Manager to manage operations of 236 room resort, providing leadership in Manager’s absence. Responded to guest satisfaction issues and trends, trained and monitored staff, and oversaw unit renovations. Initiated practice of responding to reviews on Trip Advisor and monitoring chatter to improve service and reviews. Achieved.