William Reid is a Customer Support Engineer Analyst at GE Vernova at GE Vernova.
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Customer Support EngineerGe Vernova Apr 2024 - PresentOshawa, Ontario, Canada -
Customer Support Engineer AnalystGe Digital Jun 2019 - Apr 2024Oshawa Ontario -
Control System Development LeadGeneral Motors Jan 2013 - Feb 2019Oshawa OntarioAlternate Innovation Owner for 2 supervisory control and data acquisition and throughput analysis systems (GPMC & MPA). Responsible for security compliance, technical support and business continuity failovers. Provided 3rd level technical support for Cimplicity and GPMC, pager duty and resolved plant incidents. Trained and documented upgrade procedures for 4 applications. Developed and updated Cimplicity Screens and Scripts. Achievements:• Led a geographically diverse development team in a large, global upgrade of software and hardware for a complex plant floor application in 2 pilot locations over a 2 year period. Oversaw the conversion of all screens, created a deployment cadence, tested protocols prior to launch, created an install guide, installed new hardware onsite and upgraded and tested new software code over a shut down in the plant, which ensured uninterrupted production time and zero downtime on plant start up. • Managed 2 plant floor programmers and collaborated with the throughput analytics and web development team to deploy a Manufacturing Performance Analytics website for 5 plants in 8 months. Website information was utilized by the business to identify bottlenecks in the operation and run more efficiently. • Selected to centralize the assembly plant data to an enterprise data warehouse (EDW) (Oracle GoldenGate) across 27 plants. Developed data feeds and deployed connections from servers. Global subject matter point of contact for assembly plant data, which supported a strategic initiative in the organization. -
Software DeveloperHewlett Packard Enterprise Mar 2008 - Dec 2012Oshawa OntarioProvided second level support to and development of supervisory control and data acquisition and throughput analysis systems. Achievements:• Tested, documented and deployed new hardware and software for 2 systems. • Created and updated new Cimplicity screens and scripts for GPMC, troubleshoot device connectivity issues.• Delivered on call and pager support to 36 Assembly Plants worldwide. -
System EngineerElectronic Data Systems Sep 1991 - Dec 2007Oshawa OntarioProject Management of web and mainframe development projects. Developed and supported Java/Oracle Vehicle Sales websites. Programmed in several languages to support plant/staff and sales business. Conducted security scanning of web applications. Achievements:• Designed and developed a web based Tender Tracking system for Fleet Sales.• Deployed a Tracker System at Oshawa Paint Shop.• Managed 4 projects totaling approximately 8000 hours.
William Reid Education Details
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Management Information Systems, General
Frequently Asked Questions about William Reid
What company does William Reid work for?
William Reid works for Ge Vernova
What is William Reid's role at the current company?
William Reid's current role is Customer Support Engineer Analyst at GE Vernova.
What schools did William Reid attend?
William Reid attended Carleton University.
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William Reid
Bay Roberts, Nl3hotmail.com, gmail.com, vmware.com1 (650) 4XXXXXXX
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1shaw.ca
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1canada.ca
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1kinectrics.com
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William Reid
Mississauga, On1mail.com2 +140441XXXXX
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