▪ Achieve new increases in business performance, staff effectiveness, and other measurable results by distilling high volumes of information into new recommendations and process improvements.▪ Accelerate time to market while driving product quality and success as the lead of the end-to-end product development lifecycle.▪ Coordinate meetings with cross-functional leaders across the entire organization to foster a collaborative approach to the introduction of new improvements and the elimination of barriers.▪ Support the success of future software design activities by championing the creation of scalable, resilient, and stable designs.▪ Prioritize and demonstrate the urgency of concept projects while hosting other presentations for areas including planned efforts, risks, and the steps needed for mitigation.▪ Responsible for the continuous operations of hundreds of thousands of AWS instances & physical servers and ten thousand plus applications, services, and micro-services.▪ Department head for global technology operations including Business Continuance, Problem and Change Governance, NOC, Asset Management, Technical Operations, and 2 Engineering pods▪ Built and delivered multiple software tools including financial/booking drop detection (Impulse) and a policy-based production readiness application to evaluate any services ability to run reliably in the production environment as well as multiple AI/ML based failure detection tools.▪ Owned and reported KPIs and business metrics concerning site performance and incidents to C-suite employees which rolled up for board review.▪ Attended and successfully completed the Korn Ferry leadership training course.

▪ Demonstrated continued success as the leader of daily activities and long-term projects regarding AWS technologies (including SQS/S3/EC2/VPC/SNS/Glacier/ELBs, and others) as well as the Production, Staging, QA, CI, and Lab environments (using Ansible and Python/Boto).▪ Ensured the continued integrity and quality of 50TB+ of data using multi-replicated MySQL, Elasticsearch, Hadoop, and Cassandra (DSE).▪ Leveraged interpersonal and communication skills during technology briefings with Executive leadership and while translating complex technical concepts to a wide range of audiences.▪ Controlled the tracking of OPEX budgets as well as the remediation of variance from goal while assembling financial forecasts using dynamically scalable services and AWS servers.▪ Achieved new improvements in security posture and an always on dial tone as the head of global DNS with both BIND and Route53.▪ Spearheaded the design and configuration of 200+ Linux servers with functions and features aligned with the unique needs of each business unit while accelerating the overall process through the creation of reusable, repeatable processes.▪ Employed cross-functional collaboration to ensure a full-scope approach to all success by partnering with a wide range of leaders, stakeholders, executives, and other staff.▪ Exceeded customer expectations by ensuring a full understanding of all needs and delivering customized service offerings and new technologies.

▪ Spearheaded the seamless migration of brick and mort data centers to Amazon AWS (using EC2, S3, ELB, CloudWatch, CloudFormation, Elastic Bean Stalk, and Route 53) by determining the methods, technologies, and timelines needed for minimal interruption.▪ Evolved a new product line by implementing a large scale Magento e-commerce system.▪ Enabled an on-demand basis for the dynamic scaling of computational resources to adapt to new consumer requirements by architecting and implementing a very large virtual environment.▪ Increased the quality of reporting to stakeholders to achieve near real-time reactions to the market.▪ Recognized as the crisis manager for the entire corporation involving the navigation of complex crises through the allocation of resources from all areas of the corporate matrix.▪ Optimized processes by championing the global adoption of SDLC, change control, and change management processes to eliminate risks in new technologies.

▪ Headed the end-to-end completion of multiple project lifecycles regarding implementation, upgrade, and delivery for an SAP integrated solution.▪ Protected customer financial data by adapting to new and recurring threats through the implementation of new ID and access systems.▪ Founded and expanded an initial Project Management Office (PMO) and rolled out standardized processes and procedures for staff.▪ Enhanced the ability for the organization to answer new concerns, adapt to security challenges, and increase customer service by developing and implementing a wide range of systems, procedures, and business processes.

▪ Designed and implemented entire production infrastructure for highly confidential application deployed to fortune 500 and global 2000 companies. ▪ Implemented and maintained the access management for the application using various technologies. ▪ Complied with and successful completed audits against the security controls I developed given by Jefferson Wells, U.S. Secret Service, and various other agencies and organizations. ▪ Developed entire policy and procedures for the management, maintenance, monitoring, and security of internal and production data centers. ▪ Designed and built global internet data centers in Ireland and Austin for Fortune 500 and Global 2000 customers including BP, FedEx, Reuters, Roche, AT&T, and Allianz. ▪ First responder for any suspected breach of systems or network for both internal infrastructure and global customer infrastructure. ▪ Performed all forensic investigations against suspected hacking activity in an environment that receive an excess of 1.5 million unique visitors a day. ▪ People management of a team of 20 highly skilled, professional security administrators and network administrators, each possessing more than 10 years industry experience. ▪ Lead all technology project management ranging from month long projects to multi-year projects. ▪ Lead the build out of the corporate infrastructure to scale and provide for business continuance. ▪ Senior technical advisor to administrators in all manners of technology and troubleshooting in regards to Unix, Windows, Networks, and enterprise software applications. ▪ Considered the Expert in application management by customers and colleagues. ▪ Designed, built, and developed both the corporate and production security policies. ▪ Performed as Chief Security Officer and Data Privacy Officer for Hire.com. ▪ Act as principal liaison to media in regards to technology and infrastructure as well as primary audit responder.