William Major Email & Phone Number

Southampton, England, United Kingdom

Bristol, England, United Kingdom

• Main achievement: redeveloped and simplified a billing process which reduced customer queries, improved billing accuracy and enhanced company efficiency.
• Worked in a close-knit team fixing issues on customer accounts.
• The role involved testing and resolving issues, aiding in streamlining processes and working closely with other departments to make continuous improvements to operations.
• Consulted with and advised other energy suppliers to determine correct supply information.

Wokingham

• Made on-site impact assessments for over two-hundred pollution incidents in rivers, lakes and at treatment works on behalf of Thames Water. I wrote an in-depth incident report for each, providing support and.
• Followed protocols and procedure within strict UKAS accreditations and made assessments in accordance with the Water Framework Directive. I conformed with health and safety requirements ensuring best practice for.
• Completed data collection and compilation of known pollution hotspots, enabling me to professionally demonstrate my accomplished analytical and IT skills. I was responsible for ensuring the mobilisation of human.
• Liaised with clients, sub-contractors and Environment Agency Officers to initialise mitigation efforts and provide key recommendations requiring clear and effective communication.
• Developed a resilience to a heavy workload as well as excellent time management skills and an ability to prioritise tasks in order of importance.

Research Master'S - Mscr, Global Environmental Challenges

My research focuses on the future of ocean biogeochemistry through climate modelling; more specifically, I am looking at the relationship.

Bachelor’S Degree, Environmental Science, First

Activities and Societies: Scuba Diving - Leeds University Union Sub Aqua Club (LUUSAC)