Randy Nixon Email & Phone Number
@ascendami.com
2 phones found area 615
LinkedIn matched
Who is Randy Nixon? Overview
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Randy Nixon is listed as Manager, Data Services at Maximus, a with 25063 employees, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at ascendami.com, phone signal with area code 615, and a matched LinkedIn profile for Randy Nixon.
Randy Nixon previously worked as Manager, Analytics at Ascend, A Maximus Company and Manager, Analytics at Asurion. Randy Nixon holds Business Administration, Management from The University Of Alabama In Huntsville.
Email format at Maximus
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AeroLeads found 1 current-domain work email signal for Randy Nixon. Compare company email patterns before reaching out.
About Randy Nixon
• Proven data analysis, management and contact center professional with nearly 30 years of 'hands-on' experience leading through transitions, maximizing operational efficiency and executing on key deliverables. Understands the potential of enterprise data and the stories contained within.• 30+ years of Customer Service experience, with an emphasis on data/analytics within app/telecommunications/mobility, financial services and marketing sectors• Strengths include: guiding contact center performance and customer experience using enterprise data, project management, BPO relations, staffing and forecasting, telecommunications and IVR/VRU technology, management of remote employees, teams and staffing groupsSpecialties: - Most recent experience 3+ years leading thru conversion of on-prem SQL Server to AWS, L1-L4 assembly- Mobile Device Data (LivePerson, LiveEngage Chat, Asynchronous Messaging)- Establishing secure, MFT/ETL solutions - Identification and encryption of PII-PCI compliant data elements- Big Data Analytics / Unstructured Data (E.g. Amazon Web Services, HIVE, Presto, Json parsing, HEAP modeling, MixPanel)- Complex Query Development (E.g. MS SSMS, SQL Workbench, Denodo, DBeaver)- Reporting & Data Transformation Tools (E.g. TIBCO Spotfire, MS SSRS, BIDS & PowerBI)- MS Airtable- Contact forecasting and workforce management (E.g. IEX Totalview, Avaya CMS, Aspect, Chat and Messaging queue data)- Call recording solutions (E.g. NICE, CallCopy, Verint, etc.)- Telecommuncations and IVR technology (Amazon Connect, AVAYA, Cisco, Shoretel, Nortel)Certifications:- Scarlett Leadership Institute “Everyday Leadership” Course- Recruiting best practices (E.g. DDI Targeted Selection)- Customer service philosophies (E.g. Communico MAGIC of Customer Relations)
Listed skills include Leadership, Telecommunications, Vendor Management, Customer Experience, and 15 others.
Randy Nixon's current company
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Randy Nixon work experience
A career timeline built from the work history available for this profile.
Manager, Analytics
Build and grow the Analytics team. Incorporate industry-standard tools and technologies to replace older, manual reporting solutions. Create comprehensive data models, database schema and object mapping guides to ensure consistency in training of Analytics team members and shorten the ramp for new team members. Support Operations by providing timely delivery of analytics and reporting requests. Automate reporting wherever possible and develop user-friendly dashboards to allow customers and stakeholders to self-service for basic data needs.
Manager, Analytics
Perform critical analysis of key performance measures. Implement an alarm/alert system to report findings. Identify and report on opportunities and strategies for improving operational performance. This position is responsible for providing analytical support across the entire Care organization through providing insight, analytics, and recommendations for future course of action in all major initiatives that cover Quality as well as Operations.
Manager, Project Implementation
Lead software implementation projects, specifically with respect to resource allocation, documentation, installation, testing, training and burn-in within the Telecommunications and IT industries.
Sr. Mgr, Contact Center Operations
Oversee the daily operations of Affinion Benefits Group’s contact centers. Maintain an open and regular line of communication between contact centers and internal business units. Develop and implement strategies to move the business forward. Consistently deliver on all service level agreements.
Contact Center Manager
Managed teams of 15-20 customer service representatives in an insurance contact center. Inspired team members to improve performance. Created an environment of open communication with subordinates, peers and management.
Retail Store Manager
Responsible for sales, merchandising, staffing and leadership of a medium-sized retail (men's apparel) store.
Retail Store Manager
Colleagues at Maximus
Other employees you can reach at maximus.com. View company contacts for 25063 employees →
Christine Orum
Colleague at MaximusRandolph, Massachusetts, United States
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Bruce Nino
Colleague at MaximusAustin, Texas, United States
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Stephanie Avilez
Colleague at MaximusHouston, Texas, United States
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Margarita Moncivaiz
Colleague at MaximusBrownsville Metropolitan Area, United States
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Karee Bell
Colleague at MaximusTampa, Florida, United States
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John Silver
Colleague at MaximusSilver Spring, Maryland, United States
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Sara Adame
Colleague at MaximusMissouri City, Texas, United States
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Malachi Gonzales
Colleague at MaximusLos Fresnos, Texas, United States
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Denise Ruby Harrell
Colleague at MaximusMount Vernon, New York, United States
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Iyanna Williams
Colleague at MaximusChester, Virginia, United States
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Randy Nixon education
Business Administration, Management
Education record
Frequently asked questions about Randy Nixon
Quick answers generated from the profile data available on this page.
What company does Randy Nixon work for?
Randy Nixon works for Maximus.
What is Randy Nixon's role at Maximus?
Randy Nixon is listed as Manager, Data Services at Maximus.
What is Randy Nixon's email address?
AeroLeads has found 1 work email signal at @ascendami.com for Randy Nixon at Maximus.
What is Randy Nixon's phone number?
AeroLeads has found 2 phone signal(s) with area code 615 for Randy Nixon at Maximus.
Where is Randy Nixon based?
Randy Nixon is based in Nashville, Tennessee, United States while working with Maximus.
What companies has Randy Nixon worked for?
Randy Nixon has worked for Maximus, Ascend, A Maximus Company, Asurion, Callcopy Inc., and Affinion Group.
Who are Randy Nixon's colleagues at Maximus?
Randy Nixon's colleagues at Maximus include Christine Orum, Bruce Nino, Stephanie Avilez, Margarita Moncivaiz, and Karee Bell.
How can I contact Randy Nixon?
You can use AeroLeads to view verified contact signals for Randy Nixon at Maximus, including work email, phone, and LinkedIn data when available.
What schools did Randy Nixon attend?
Randy Nixon holds Business Administration, Management from The University Of Alabama In Huntsville.
What skills is Randy Nixon known for?
Randy Nixon is listed with skills including Leadership, Telecommunications, Vendor Management, Customer Experience, Project Management, Management, Call Center, and Training.
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