We focus on helping our clients leverage their data in combination with powerful industry fraud consortium data to mine historical fraud patterns and build production-ready models. Our expertise is in predictive science. We make our clients’ customer application process smarter using the latest technology and science to reduce fraud and minimize the risk of EPD. We are fraud focused. Our fraud scientists create predictive scoring solutions built with machine learning to enable you to target hidden fraud so you can improve your lending profitability.

TechCXO’s Product & Technology Practice provides on-demand access to the best technology talent available. Companies that need CTOs, CIOs, CPOs, CiSOs, Project and Program Managers can have trouble finding the right executive. This may be due to cost or because they don’t need them full-time. TechCXO’s model gives you an easy, affordable way to bring these skills to your company.

We finish what you started, and start what you never thought possible. Do you need help finding blindspots, achieving goals, and finishing what you started? Key Performance Integrators is the finisher for the shiny-object-chaser.

Brought in to establish a turnaround strategy and technology shift in a business that had hit a ceiling. I recrafted & reincarnated the Executive Leadership Team, the Vision, the Mission and the Culture of the company. I ensured the entire organization had the right people in the right seat and were aligned to their roles within the organization. Established simplified processes and procedures which allowed the entire organization to work smarter and not harder. Created and environment that enabled out of the box thinking and innovation. Retooled the technology stacks within the organization which simplified the operations, reduced from 7 disparate technology stacks to 3 integrated functional tools sets. Designed and implemented a net new data strategy and reporting platform which gave real time access to KPIs and adhoc metrics, these were used to guide the company’s performance, continuous improvement and strategic goal alignment. Increased profitability with a 15% YoY against an original target of 10%. Improved customer NPS from 49 to 81 and improved the internal employee satisfaction from below average to above average.

Created and executed strategic technology roadmaps. Maintained Board and Investor level relationships to ensure the technology direction was in alignment. Established an Enterprise PMO to align with business strategic objectives and priorities. Established customer and operational reporting packages. Improved patient outcomes by delivering efficient processes & technology that eliminated excess workflows. Overhauled the data, systems & workflows to align with business strategic requirements. Improved overall customer satisfaction and value scores by 17% and 31% respectively. Improved ability to address critical enterprise-wide issues quickly and with minimal business impact. Automated On-Demand application portability across multiple private and public cloud spaces. Lowered software development, support, and maintenance costs with the use of a mixed onshore and offshore model. Improved interoperability and eliminated downtime of systems and networks. Built process, policies & measurements that enabled SOC2 and HiTrust certifications. Established and chaired the Business Continuity Program (BCP)

Established and executed a turnaround strategy for the core infrastructure and the datacenters while developing a support model that scales with the core business needs. Drove the proprietary population health platform to deliver improved data alignment while the infrastructure was overhauled to withstand maximum disaster, application-level class of service and zero data loss methodologies in a multi-layer secured environment with a proprietary custom offensive security technology. Initiated a strategic redesign of the enterprise architecture using TOGAF & NIST Frameworks to ensure security, scale & resilience. Implemented and oversaw a core structural change for all security operations to achieve a near zero vulnerability assessment ranking & implemented a complete policy review, overhaul, training and adherence.

Established a strong business partnership throughout the enterprise which enabled the automation of multiple work streams eliminating manual processes increasing cost avoidance/saving opportunities and enterprise efficiencies while driving down operational expenses. Chaired the disaster recovery board and active member of the Information Security council. Responsible for leading internal and external resources to maintain a continuous improvement cycle and introduced a successful Hybrid IT service model to ensure the scalability during the peaks and valleys of the business cycles while internal resources focused on differentiating solution, the “X”AAS partners focused on common operation practices to ensure a stable environment. Maintained close alignment with my PMO counterpart to ensure projects were executed on time and on budget and established transparency with a monthly, quarterly and annual IT Score card highlighting the successes and opportunities for improvement across the IT Service Portfolio.

Oversaw the Advanced Datacenter Technology solutions being implemented in the Southwest and when needed the Pacific Northwest regions of the US. Managed process change for the Advanced Datacenter Technologies Practice, Pre-Sales/Delivery Teams and created the strategy that enabled the next generation of the Datacenter Delivery team to Succeed. Customers included, Broadcom, Mentor Graphics, Nvidia, Children’s Hospital of Oakland, Insurance Company of the West & Cinedigm

Lead a team to develop, integrate and display real time video feeds for distribution and consumption by Law Enforcement Security forces on a mobile platform for the 2012 Republican National Convention in Tampa Florida. Set up new sales team consisting of inside and outside sales interfaces. Established networking groups with common goal oriented sales individuals which could leverage each other’s customer base and drive solutions into customers together. Target was to increase business by 30% 1 year (achieved) and 20% the second year. Selected and managed the process change from manual tracking of Customers, Projects, Invoices and Financial Data to an integrated online CRM/ERP system. All process where automated and efficiency improvement realized immediately while giving customer near real time visibility to projects and financials.

Head of West Coast R&D IT As a member of the Mobile Solutions Leadership Team, I was responsible for all IT activities supporting the US Mobile Solutions Business Unit and their execution and coordination of IT activities with the Mobile Solutions program delivery schedules. Maintained local deployment calendar, provided overview, feedback of local cost structure and local activities. Dedicated point of contact for all IT issues not solved through standard support model at respective sites, provide area, location and site specific vision to staff, stakeholders and global IT Leadership. Partner leadership focused on satisfaction of partner performance, Resolve/escalate persistent/urgent issues internally and to partner relationship leads. Engineering Environment Manager Managed projects implementing local and global solutions to fit the customer’s needs consistently on time and at budget. Lead two large-scale global projects that directly affected the engineering environment and how cross site/region collaboration was accomplished. Managed Annual $7 Million Budget with $10 Million in Assets. Lead 3 Teams / 24 Employees – Core management team member to lead the change from Nokia Mobile Phones CDMA BU to Nokia-Sanyo Mobile Devices and oversaw new company IT and Engineering needs. Recruited, trained and managed day-to-day staffing needs and provided technical leadership for Engineering Tools & Platforms (ETP), Electronic Design Automation (EDA) and Software Engineering Environment for Terminals (SWEET) in both hierarchical and matrixed organizations. UNIX Team Leader Implemented & Co-developed custom PVMGmake solution at local site reducing software build times by 34 times the expected standard (4 hours to 7 Minutes), this started as local project affecting 1,900 and was adopted by 16 R&D sites globally and 10,000 end users worldwide.

Received the NAVY MARINE CORPS ACHIEVEMENT MEDAL for the implementation of the new Tactical Air Command Center Multiple Source Correlation (MSCS) systems in 18 months across the 4 Air Commands retiring the failed ATACC system. First US Service Member to develop code to Integrate the MSCS & TBMCS, providing a Common Operational Picture for all Tactical Air Command Centers World Wide, utilizing a TADIL-B Feed, I correlated the feed through the MSCS and pushed the track data to the TBMCS system for a realtime Air Picture used to plan and target current and future Air Missions.