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William Royal Email & Phone Number

Customer Success Manager - Key Accounts at Datadog
Location: Greater Boston, United States, United States 9 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager - Key Accounts
Location
Greater Boston, United States, United States
Company size

Who is William Royal? Overview

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Quick answer

William Royal is listed as Customer Success Manager - Key Accounts at Datadog, a company with 9726 employees, based in Greater Boston, United States, United States. AeroLeads shows a matched LinkedIn profile for William Royal.

William Royal previously worked as Relationship Development Manager at Granite Telecommunications and Senior Industry Account Manager - Healthcare at Granite Telecommunications. William Royal holds Bachelor’S Degree, Sports And Recreation Management, Minor Marketing, 3.36 Gpa, Deans List X4, Cum Laude from Franklin Pierce University.

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Datadog

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Profile bio

About William Royal

William Royal is a Customer Success Manager - Key Accounts at Datadog.

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William Royal's current company

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Datadog
Datadog
Customer Success Manager - Key Accounts
Boston, MA, US
Website
Employees
9726
AeroLeads page
9 roles

William Royal work experience

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Customer Success Manager - Key Accounts

Boston, MA, US

Relationship Development Manager

Current

Quincy, MA

  • Responsible for strategic account development and ongoing communication with existing Enterprise Clients.
  • Collaborate with Technical Solution Engineers, Professional Services and Support Teams for delivery of customer success requirements and improve overall customer experience.
  • Strategic alignment with client’s Executive Leadership to identify gaps and areas of improvement to existing network infrastructure and communications systems. Expert at positioning and selling of Granite’s products.
  • Complete monthly and quarterly travel goals of 12+ client onsite meetings to further improve customer experience and drive additional revenue by building customized solutions to meet customer objectives.
  • Manage over 50 enterprise clients and maintain/grow a book of business of $164K (monthly) $1.97M (annually).
  • 133% to quota goal attainment and customer retention in 2023 and 110% in 2022.
Jan 2022 - Present

Regional Account Manager

Quincy, MA

  • Prospected, cold called (50+ per day) and sold Granite’s telecom products nationally to enterprise businesses.
  • Responsible for selling services such as SD-WAN, VoIP, mobility and internet access.
  • Explained and demonstrated the features and values of Granite to Executives.
  • Identified prospect needs and created customized sales proposals.
  • Maintained positive relationships with clients.
  • Built and maintained a consistent sales funnel and pipeline.
Aug 2016 - Dec 2017

Laborer

Paul Cina Plastering Company

Pembroke, MA

  • Assisted co-workers with the application of plaster.
  • Participated, as a team member, to complete site readiness, plaster mixing/application and post-job clean-up.
Jun 2013 - Jul 2016

Advisor

Small Business Advisory Group

Rindge, NH

  • Worked as a team member on projects to assist a small startup business.
  • Developed a sales and marketing plan to increase revenue.
  • Helped develop a social media plan to increase brand awareness
Jan 2016 - May 2016

Marketing And Sales

Brockton Rox Baseball

Brockton, MA

  • Helped promote games through varying marketing strategies.
  • Made sales calls to sell season/group tickets and sponsorships.
  • Oversaw merchandise design, ordering and display.
  • Managed merchandise employees for souvenir shop.
  • Assisted in preparing the stadium for games and other events.
  • Gained experience in marketing, advertising, sales, operations, event management, public/community relations, managerial responsibilities, merchandise and customer service as it pertains to a sports organization.
May 2015 - Aug 2015

Laborer

Abington & Rockland Joint Water Works

Rockland, MA

  • Worked as a team member to fix water leaks and other maintenance problems.
  • Participated in small projects such as painting fire hydrants, changing water meters, the completing of dig safes and taking apart and re-assembling water meters.
  • Drove and maintained company vehicles.
Jun 2011 - Aug 2012
Team & coworkers

Colleagues at Datadog

Other employees you can reach at datadoghq.com. View company contacts for 9726 employees →

1 education record

William Royal education

FAQ

Frequently asked questions about William Royal

Quick answers generated from the profile data available on this page.

What company does William Royal work for?

William Royal works for Datadog.

What is William Royal's role at Datadog?

William Royal is listed as Customer Success Manager - Key Accounts at Datadog.

Where is William Royal based?

William Royal is based in Greater Boston, United States, United States while working with Datadog.

What companies has William Royal worked for?

William Royal has worked for Datadog, Granite Telecommunications, Paul Cina Plastering Company, Small Business Advisory Group, and Brockton Rox Baseball.

Who are William Royal's colleagues at Datadog?

William Royal's colleagues at Datadog include Pedro Lambert, Nic Anderson-Vine, Matt Fitzpatrick, Carlos Manuel Rodrigues Ferreira, and Aleyda Valencia.

How can I contact William Royal?

You can use AeroLeads to view verified contact signals for William Royal at Datadog, including work email, phone, and LinkedIn data when available.

What schools did William Royal attend?

William Royal holds Bachelor’S Degree, Sports And Recreation Management, Minor Marketing, 3.36 Gpa, Deans List X4, Cum Laude from Franklin Pierce University.

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