William Silva Email & Phone Number

🌍 Global IT Professional | Senior Business Analyst | Data Warehouse ExpertGreetings! 👋 I'm William da Silva, a seasoned IT professional with a passion for navigating the ever-evolving landscape of technology and business. Born on April 22, 1982, in Angola, my journey has taken me across diverse cultures and professional landscapes, shaping me into the adaptable and results-driven Senior Business Analyst I am today.🛠️ Professional Journey:- 🎓 Education: I kickstarted my career in Information Technology while pursuing my Licentiate in Information Systems at the University of St. Joseph in Macau.- 💼 Top Builders International Ltd (2009-2013): I began my IT journey as a System Administrator at Top Builders International Ltd, gaining hands-on experience in tech support, troubleshooting, and infrastructure deployments for projects spanning Angola and Macau.- 🌐 Unitel (2013-2017): Transitioning to Angola, I joined Unitel as an Operations Support System Analyst, collaborating with Mycom ISO Ltd to deploy PrOptima, a performance management application crucial for monitoring Unitel's critical Network KPIs. I later contributed to solidifying Unitel's Data Warehouse, incorporating technologies like Microstrategy, Oracle ODI, Big Data, and Near-Realtime.- 📊 THE13 Ltd (2017-2020): My global journey continued in Macau, where I joined THE13 Ltd as a Business Analyst, swiftly ascending to the role of Senior Business Analyst. I played a pivotal role in deploying and supporting Hotel Management Support Systems (Opera, Sabre, IGT, etc)🌐 Global Impact:- 🦠 Pandemic Pivot (🌐 Unitel (2020-Present): The challenges of the pandemic brought me back to my roots in Angola, where I rejoined Unitel. This time, I contributed to the Billing Team, playing a key role in the deployment, implementation, and support of the Unitel Payment Gateway and the Integrated Prepaid Voucher System.🚀 Key Strengths:- 🤖 Analytical Mindset: Proficient in analyzing data, processes, and systems to derive actionable insights.- 🌐 International Experience: Culturally adaptable with a rich background of working in diverse countries.- 🛠️ Tech Expertise: Well-versed in a range of technologies, from infrastructure deployment to data warehousing and business intelligence.🤝 Let's Connect:I'm always open to new opportunities, collaborations, and networking. If you're passionate about technology, business analysis, or just want to connect, feel free to reach out. Let's build something extraordinary together!#SeniorBusinessAnalyst #DataWarehouse #TechInnovation #GlobalProfessional

Listed skills include Business Strategy, Integration, Project Management, Troubleshooting, and 54 others.