Bill Weakley Email & Phone Number

Boulder , Co, Us

San Jose, California, Us

• Lead engineering team developing and maintaining manufacturing test software for fully custom electro-mechanical assemblies and OEM hardware solutions running on an integrated framework within international contract manufacturing facilities.• Manage team performing New Product Introduction (NPI) related to all operation functions such as supply chain, planning, test, process, engineering changes pilot, launch, validation and monitoring.• Collaborates with Engineering Product Architects to develop new product requirements.• Sustain products through documentation and change management processes using using industry tools including Agile PLM, JIRA, Confluence, SharePoint and others.• Create an annual operating plan and budget with measured KPIs and goals.• Develop and maintain analytics dashboards to run the business, provide business intelligence, and act as an early warning system for not meeting goals.• Drive manufacturing process oversight, optimization and continuous improvement through real-time analytics of production through-put, yield, failure codes, and defect Pareto charts which are standardized across all our product lines. • Establish standards for the disposition of finished product by devising evaluation tests, methods, and procedures.• Coach my staff to enable and grow their business and technical capabilities.• Provide mentoring and guidance for optimization on business systems across the organization.• Develop and maintain analytics dashboards to run the business, provide business intelligence, and act as an early warning system for not meeting goals.

San Jose, California, Us

• Leader of the team responsible for product quality for all Quantum offerings.• Strategic ownership of the product quality initiatives.• Support the highest-level customer Quality escalations to resolve issues in a positive and professional manner.• Manage complex product quality investigations within AWS Glacier Storage Tier and Microsoft Azure.• Manage supplier quality issues for HDD, SSD, and NVME server products and OEM tape automation from IBM, Dell, Seagate, SuperMicro, Celestica, Premio, Avnet, and Flextronics.• Provides quality / field data KPIs for all of Quantum to enable business decisions.• Drives business-level process improvement projects• Ownership of Failure Analysis Engineering responsible for detailed hardware investigations of complex customer and manufacturing failures in order to determine root cause.• Establishes quality and reliability standards by studying product and consumer requirements with Product Management, Engineering and Product Marketing.• Provides analysis of SW bugs and related customer issues for root cause identification.• Develops processes and reporting to monitor and measure performance to standards.• Maintains product quality by managing quality assurance policies and procedures and government requirements. • Aligns with financial objectives by preparing the department budget; scheduling expenditures; analyzing variances; initiating corrective actions.

San Jose, California, Us

• Lead the world-wide service logistics business with 175 warehouses, $30M in inventory and $20M in spending.• Managed a 3PL Warehouse with a fully integrated business flow.• Developed automated customer reporting on service-level agreements.• Managed transition from Oracle to Dynamics 365.• Managed efforts to automate business processes through coordination with IT, Customer Service, and external partners to reduce demand on resources by 50%.• Owned outsourced custom component repair operations.• Built a PowerBI analytics cost model to support customer service contracts

San Jose, California, Us

• Strategic ownership of the product quality and customer experience initiatives (NPS).• Influenced cross functional teams to drive the right proactive improvements on both products and processes.• Provided quality / field data for all of Quantum to enable business decisions.• Accountable for customer experience and highest levels of customer escalations.• Established quality and reliability standards by studying product and consumer requirements with Product Management, Engineering and Product Marketing.• Provided analysis of SW bugs and related customer issues for root cause identification.• Established standards for the disposition of finished product by devising evaluation tests, methods, and procedures.• Maintained product quality by managing quality assurance policies and procedures and government requirements.

San Jose, California, Us

As the program leader for the entire software and disk-based data protection product line, my main objective is to provide leadership and organization to meet the objectives outlined on the product roadmap, including solidification of requirements, identification and organization of resources, scheduling functional areas, and stakeholder communication. My primary work is with team members responsible for architecture, software development, test, service, manufacturing, technical publications, vendors, and OEM. Specific responsibilities include the following:• Provided leadership and organization to meet the objectives outlined on the product roadmap, including solidification of requirements, identification and organization of resources, scheduling functional areas, phase gate reviews and stakeholder communication. • Managed NPI of DXi Product Series and Q-Cloud Protect for Amazon Web Services.• Developed the plan of record with requirements, critical-path schedule, milestones and cost.• Facilitated design reviews and feedback with functional stakeholders.• Studied user stories to determine tasks and work items.• Participated in software development sprint-team planning and management. • Actively participated in forming and steering the Product Roadmap.• Determined product sales structures and resulting manufacturing control strategy.• Lead continuous improvement of our Program Management systems and processes

San Jose, California, Us

• Drove contract manufacturing (CM) NPI of multiple data storage library products, including the Scalar® i500 and OEM versions for IBM and Dell.• Developed the product Quality Management Plan.• Communicated executive-level metrics for manufacturing and customer product quality.• Provided tactical responsibility for engineering changes.• Oversaw manufacturing and quality processes at our CM. • Managed first-article inspections at CM and sub-tier supplier levels, R&R studies, yield controls, critical-parameter Statistical Process Controls, and Corrective Action Processes.• Implemented an Ongoing Reliability Test (ORT) program. • Implemented “Cost of Quality” practices to determine appropriate containment actions related to field issues.

Manufacturing/Tooling Engineering• Managed five new product introductions in two years.• Recommended changes for new products based on quantitative Design for Assembly (DFA) analysis tools, Process Failure Modes and Effects Analysis (FMEA).• Implemented and maintained tracking, maintenance, and reporting function for $3 million worldwide tool inventory. Tool families included plastic injection molding, mechanical and printed circuit assembly, metal stamping, wire harness, and test.• Supported contract manufacturer in Mexico with product launches, production builds, test equipment implementations, and defect analysis with surface mount technology and mechanical assembly lines. • Developed test and mechanical assembly work instructions for CM.• Established manufacturing in China, which included establishment of material logistics, vendor audits, quality requirements and manufacturing processes with multiple on-site visits.Supplier/Quality Management• Developed and supported the Supplier Quality program, which included a first article approval process, Supplier Corrective Action Response (SCAR) system, a source inspection program, and control plans for manufacturing processes.• Managed warranty return function and personnel. Function included development of Access database closed-loop system integrating Failure Reporting, Material Review Board (MRB), and internal Corrective Action Response (CAR).• Developed and managed sourcing channels in China, Taiwan, Mexico, and USA. Experience includes contract negotiations, material logistics, and manufacturing process approval.• Supported the Production Part Approval Process (PPAP) for Ford Motor Company product launch.

Circular Technologies manufactures precision metal pulleys, urethane rollers, and timing belts for the computer, printer, copier, and power tool industries. My accomplishments included:• Managed inspection and drafting departments of up to twelve employees. • Established Engineering Change Order (ECO) System and internal drafting standards. • Performed engineering and quality field support for customer base including Xerox, HP, Makita, and Kodak.• Implemented and maintained multiple aspects of the ISO9001:1994 quality system.