Workforce Compliance Monitor, March 2015-present (role transitioned to new state agency in January 2024)Monitor for compliance of the federal Workforce Innovation and Opportunity Act (WIOA) program, which is administered locally through 14 workforce development boards across the state of Virginia. Conduct on-site reviews of local areas to ensure compliance with requirements of WIOA in the areas of eligibility, program delivery, fiscal administration, and board operations. Work with state… Show more Workforce Compliance Monitor, March 2015-present (role transitioned to new state agency in January 2024)Monitor for compliance of the federal Workforce Innovation and Opportunity Act (WIOA) program, which is administered locally through 14 workforce development boards across the state of Virginia. Conduct on-site reviews of local areas to ensure compliance with requirements of WIOA in the areas of eligibility, program delivery, fiscal administration, and board operations. Work with state and local level staff to identify areas in need of program improvement, additional training, and guidance. In addition to WIOA monitoring, I also lead or participate in the monitoring of various discretionary grants. Show less

Workforce Compliance Monitor, March 2015- January 2024Monitor for compliance of the federal Workforce Innovation and Opportunity Act (WIOA) program, which is administered locally through 15 workforce development boards across the state of Virginia. Conduct on-site reviews of local areas to ensure compliance with requirements of WIOA in the areas of eligibility, program delivery, fiscal administration, and board operations. Work with state and local level staff to identify areas in need… Show more Workforce Compliance Monitor, March 2015- January 2024Monitor for compliance of the federal Workforce Innovation and Opportunity Act (WIOA) program, which is administered locally through 15 workforce development boards across the state of Virginia. Conduct on-site reviews of local areas to ensure compliance with requirements of WIOA in the areas of eligibility, program delivery, fiscal administration, and board operations. Work with state and local level staff to identify areas in need of program improvement, additional training, and guidance. In addition to WIOA monitoring, I also lead or participate in team monitoring of Virginia's Community Colleges for the following: Carl D. Perkins federally funded grants, Methods of Administration (MOA) civil rights compliance, On-Ramp, Job Driven National Emergency Grant (JDNEG), and several incentive grants.Employment and Employability Specialist, June 2014-March 2015Provided program support to the Employment and Employability Team, primarily for Apprenticeship Related Instruction (ARI), Career Readiness Certificate (CRC), and Institute of Excellence (IE) programs. Maintained databases, analyzed outcomes and provided technical assistance to statewide users; managed grant/program processes to include tracking, financial reimbursements, and outcome reporting; conducted research, recommended, and implemented program improvements; facilitated meetings and training activities. Show less

As primary point of contact and communicator with clients, proactively acted as liaison with internal functional groups to ensure on time and accurate delivery of Statement of Work (SOW) obligations regarding fundraising database management. Conducted frequent follow-up with internal resources on project statuses while managing client and vendor expectations. Managed weekly internal and external client team meetings, including tracking, management, and resolution of issues as they arose.… Show more As primary point of contact and communicator with clients, proactively acted as liaison with internal functional groups to ensure on time and accurate delivery of Statement of Work (SOW) obligations regarding fundraising database management. Conducted frequent follow-up with internal resources on project statuses while managing client and vendor expectations. Managed weekly internal and external client team meetings, including tracking, management, and resolution of issues as they arose. Created and updated client specific documentation. Led data management services (DMS) project during CRM implementations. As DMS Project Manager, developed and maintained project plans and ensured on time delivery for testing, delivery, and go-live services, including overseeing multiple sub projects. Selected Achievements: •Received Outstanding Performance Award•Nominated for Annual Collaboration and Customer Focus Awards Show less

Used consultative selling process while leading client and internal teams in the development and implementation of marketing solutions. Aligned solutions with client marketing goals based on data analysis using such tools as Scarborough, Claritas, Experion, ABC Audit, Database Analysis, & Lifestyle Segmentation Data. Managed execution of clients’ marketing programs including creative and emarketing development, data processing, production, and testing/measurement plans. Generated media… Show more Used consultative selling process while leading client and internal teams in the development and implementation of marketing solutions. Aligned solutions with client marketing goals based on data analysis using such tools as Scarborough, Claritas, Experion, ABC Audit, Database Analysis, & Lifestyle Segmentation Data. Managed execution of clients’ marketing programs including creative and emarketing development, data processing, production, and testing/measurement plans. Generated media kits and delivered presentations at corporate and franchise events.Selected Achievements: •Managed over $4Million book of business on key accounts, including meeting profitable revenue goals and identifying upgrade opportunities. •Received numerous accolades from clients and team members for ability to turn around negative client/vendor relationships. Show less

Provided client service and sales support in all areas of database management for national and international non-profit organizations. Trained clients and vendors on Donor Direct (database) and Direct Select (query tool) software. Executed client requests for database selections and oversaw quality control of programming and data output. As primary point of contact, effectively managed high volume of production in extremely quick-turnaround client service environment. Selected… Show more Provided client service and sales support in all areas of database management for national and international non-profit organizations. Trained clients and vendors on Donor Direct (database) and Direct Select (query tool) software. Executed client requests for database selections and oversaw quality control of programming and data output. As primary point of contact, effectively managed high volume of production in extremely quick-turnaround client service environment. Selected Achievements: •Managed conversions of four clients to upgraded database versions•Served as Project Manager of conversion of new client to PIDI list exchange system Show less

Served as primary point of contact between EDS and clients on all phases of work in database management and merge/purge production. Acted as facilitator to ensure all functional areas performed as specified and oversaw quality control of final output. Created detailed historical documentation and audit trails on all work orders processed. Assisted in development of accounts. Selected Achievements: •Obtained $150,000 in new business based on client satisfaction with my… Show more Served as primary point of contact between EDS and clients on all phases of work in database management and merge/purge production. Acted as facilitator to ensure all functional areas performed as specified and oversaw quality control of final output. Created detailed historical documentation and audit trails on all work orders processed. Assisted in development of accounts. Selected Achievements: •Obtained $150,000 in new business based on client satisfaction with my performance•Received Neodata Excellence Award for Outstanding Job Performance Show less

Instructor of Keyboarding, Computer Concepts, various word processing and spreadsheet software.

Office Manager for Physical and Information Security contractor for the Environmental Protection Agency. Directly managed three employees responsible for processing fingerprints, identification cards, and credentials documents for all EPA employees, interns, and contractors. Prepared documents for EPA contract officer. Served as on-site Human Resources coordinator. Held SECRET clearance.

Planned educational activities for high school business courses, supervising 140+ students daily. Served as Advisor to the Future Business Leaders of America chapter. Sponsored Hylton’s Junior Achievement chapter. Member of various professional groups, including Business Advisory Council.Achievements: Co-awarded a grant to conduct Employment Skills workshops Named to Who’s Who in Education Organized Teacher Appreciation Week Project involving local businesses Received… Show more Planned educational activities for high school business courses, supervising 140+ students daily. Served as Advisor to the Future Business Leaders of America chapter. Sponsored Hylton’s Junior Achievement chapter. Member of various professional groups, including Business Advisory Council.Achievements: Co-awarded a grant to conduct Employment Skills workshops Named to Who’s Who in Education Organized Teacher Appreciation Week Project involving local businesses Received award for coordinating Vocational Education Week Project Elected to Prince William Education Association Board of Directors Successfully lobbied members of the Virginia Senate to increase educator salaries Show less