Quintin Williams Email and Phone Number
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I am a highly skilled and adaptable senior leader with over 15 years of experience developing talent and building teams with purpose to deliver extraordinary outcomes and drive growth through customer-centric transformation. I possess a deep understanding of business and finance, coupled with an expertise in and passion for CX and human-centered design practices that enable me to tackle complex business and customer challenges effectively.I am at my best when presented with wicked problems to solve and have fine-tuned the skills needed to simplify complexity and bridge the gap between strategy and tangible business outcomes.My people first leadership style enables me to create high-performing teams that exceed expectations, bringing together top talent, empowering them to achieve success and growth while providing the environment they need to thrive. Gentle in nature, but firm in principle.“When we discussed our project with Quintin for an hour, it would feel as if we had achieved 2 days’ worth of work! He helped us adopt a different approach, by design, and kept us firmly on track to progress effectively” – Innovation Award Team
Salesforce
View- Website:
- salesforce.com
- Employees:
- 1
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Business Strategy ConsultantSalesforce Jan 2024 - PresentSan Francisco, California, Us
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Full-Time ParentingCareer Break Aug 2023 - Dec 2023
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Executive Manager - Enterprise Agility Enablement | Strategy & TransformationNbn® Australia Jan 2022 - Jun 2023North Sydney, Nsw, AuEstablished & led the team responsible for enabling the transformation of scalable modern work practices and disciplines across the entire organisation with a goal of driving better customer value, sooner safer and happier. -
Executive Manager - Service Experience Internal Partnerships | Customer, Products & MarketingNbn® Australia Oct 2020 - Jan 2022North Sydney, Nsw, AuEstablished & led the Service Experience Internal Partnerships team consisting of CX transformation specialists with a focus on bringing the customer experience strategy to life across nbn, in innovative and actionable ways. Opportunistic by intent, but deliberate in action, the team focused on evolving and scaling customer consideration within nbn.
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Executive Manager - Customer Experience Design | Customer, Products & MarketingNbn® Australia Sep 2018 - Oct 2020North Sydney, Nsw, AuEstablished & led the Customer Experience Design Practice with a focus on delivering high-impact, cross-functional programs focused on improving customer experience, internal processes and capability. This was done by augmenting current programs with human-centred design expertise, customer insights and tools as a critical strategic enabler to shift to a customer-led service organisation focused on both CX improvement and profitability.
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Coach - Uts Mbae Program | Entrepreneurship And Innovation PracticeUts Business School Jun 2018 - Nov 2018Ultimo, New South Wales, AuDedicated UTS faculty and project coaches closely supervise MBAe student teams during each client engagement and provide the teams with conceptual and practical instruction. The coaching team is known as the 'secret sauce' of the EIP program; it consists of experienced entrepreneurs, corporate and non-profit leaders who oversee each client engagement and ensure commercial-grade outcomes. Project coaches oversee one project per semester, providing structure and guidance to their assigned student team. They invest about 150 hours of their time on each project. -
Director - Business Design & TransformationDeloitte Australia Dec 2013 - Sep 2018Worldwide, OoLed and delivered key internal & external Deloitte business transformation projects using design, change & project management methodologies to better understand and improve customer and employee experience. Supported teams in the development of value propositions, strategy and deployment of new services & products. -
Client Director - Audit & AssuranceDeloitte Australia Jul 2010 - Sep 2016Worldwide, OoLed and managed the delivery of all aspects of audit and advisory engagements with clients within the Financial, Energy, Retail and Healthcare Industries across Australia. Piloted and led the development and deployment of the first use of data analytics in audits, early design and adoption of new ways of working and new audit methodology.
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Client Manager - Audit & AssuranceDeloitte Australia Feb 2008 - Jun 2010Worldwide, OoLed and managed the delivery of all aspects of audit and advisory engagements with clients within the Energy, Retail and Healthcare Industries across Australia.
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Senior Analyst - Audit & AssuranceDeloitte Jun 2007 - Dec 2007Worldwide, OoLed and managed the delivery of all aspects of audit and advisory engagements with clients within the Finance Industry across Australia.
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Senior Analyst - Audit & AssuranceDeloitte Jan 2007 - Apr 2007Worldwide, OoSecondment to Deloitte Bermuda. Led and managed the delivery of all aspects of audit and advisory engagements with clients primarily within the Insurance Industry.
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Senior Analyst - Audit & AssuranceDeloitte Oct 2006 - Dec 2006Worldwide, OoSecondment to Deloitte Canada. Led and managed the delivery of all aspects of audit and advisory engagements with clients primarily within the Banking Industry.
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Graduate To Senior Analyst - Audit & AssuranceDeloitte Jan 2004 - Dec 2006Worldwide, OoLed and managed the delivery of all aspects of audit and advisory engagements with clients primarily within the Banking Industry.
Quintin Williams Skills
Quintin Williams Education Details
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University Of JohannesburgAccounting And Finance -
Kearsney College
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University Of JohannesburgAccounting And Finance
Frequently Asked Questions about Quintin Williams
What company does Quintin Williams work for?
Quintin Williams works for Salesforce
What is Quintin Williams's role at the current company?
Quintin Williams's current role is Executive Leader | CX & Customer-Led Transformation | Design & Innovation | Enterprise Agility.
What is Quintin Williams's email address?
Quintin Williams's email address is qw****@****.com.au
What is Quintin Williams's direct phone number?
Quintin Williams's direct phone number is +61 2 9322*****
What schools did Quintin Williams attend?
Quintin Williams attended University Of Johannesburg, Kearsney College, University Of Johannesburg.
What skills is Quintin Williams known for?
Quintin Williams has skills like Design Thinking, Creative Problem Solving, External Audit, Financial Analysis, Financial Accounting, Financial Reporting, International Financial Reporting Standards, Business Strategy, Business Process Improvement, Internal Controls, Accounting, Project Management.
Who are Quintin Williams's colleagues?
Quintin Williams's colleagues are Martin Doran, Dain Mccalla, Brooke Bagan, Utkarsha Ganla, Tara Peyerl, Ana Gaytan, Csm, Tibor Horvath.
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