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William S. Email & Phone Number

Product Specialist at IT Max Global
Location: Dubai, United Arab Emirates, United Arab Emirates 6 work roles
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Current company
IT Max Global
Role
Product Specialist
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
71 employees

Who is William S.? Overview

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Quick answer

William S. is listed as Product Specialist at IT Max Global, a company with 71 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for William S..

William S. previously worked as Senior MDM support Engineer at It Max Global and Customer Technical Support Engineer at It Max Global.

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Email format at IT Max Global

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IT Max Global

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Profile bio

About William S.

Briefly, here is a summary of what I have to offer, my qualifications include:• Administrative procedures and processes.• Warranty process (activation and customer follow up)• Manage computer database (Microsoft platforms)• Receive payments, Issue receipts.• Schedule & coordinate meetings, interviews, appointments.• Assist customers.• Phone calls.• Handle communications by fax and e-mail.• Share a variety of routine Help-desk administration tasks. • Collect, analyze and report data for management purposes.Experienced domains:• ERP platforms (training based on TRO and CRM-tracking, activating warranties, registering sold products by serial numbers, customer follow up upon delivery).• Network trainee in infrastructure installation and troubleshooting.• Hardware functionality, assembly and malfunctioning.• Microsoft Office competent knowledge.• Microsoft platforms (Workstations and Servers) ISA sever, Active Directory.Trainings:• Toshiba helpdesk customer support trained and approved by a personal certified trainer using TRO-Useradmin ( http://aps2.toshiba-tro.de )• Communication skills trained & approved by Tele-Support International (ITG Holding) and Wise ( Moscanet s.a.l )

Current workplace

William S.'s current company

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IT Max Global
It Max Global
Product Specialist
Dubai, AE
Website
itmaxglobal.com
Employees
71
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Company profile
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6 roles

William S. work experience

A career timeline built from the work history available for this profile.

Senior Mdm Support Engineer

Current
It Max Global

Dubai, Dubai, United Arab Emirates

Jul 2021 - Present

Customer Technical Support Engineer

It Max Global

Beirut, Lebanon

Mar 2021 - Jun 2021

It Officer

Dima Marketing

Following on the day-to-day tickets for Desktop Helpdesk such as data backup, monitoring systems, file shares, resetting user passwords, configuring printers, Office 365 setup and outlook configuration, escalating tickets to database administrator or reaching out to outside maintenance vendors for application support.  Maintaining all hardware, software.

Apr 2019 - Feb 2021

Telecommunications Technician

Moscanet Sal (Wise)

Lebanon- Beirut - Karantina Highway - Tannous Tower - 6th Floor

  • Supporting customers onsite by checking the Adsl and broadband link status if available or not, by testing link congestion and determining causes (heavy load and slow connection, interference, routers and subnet.
  • Guiding customers over the phone into solving technical related issues (Basic Network troubleshooting, remote ADSL setup installation and configuration, Mail delivery failure, VPN, port forwarding, DNS problems.)
  • Registering and tracking all new DSL subscriptions, CPE users, Soho Clients.
  • Site Surveys for Wi-Fi Management Setup.
Nov 2009 - Mar 2019

Senior Technical Support Representative

Telesupport International (An Itg Company)

Lebanon - Beirut - Bsalim Main Road - Plaza Center

  • IDM Technical Support: IDM is an “Internet Service Provider” company, our sol duties concern guiding customers into solving technical related issues (basic Network troubleshooting, remote Adsl setup installation and.
  • Toshiba Support (Lebanon – Dubai): Helping Toshiba customers into registering warranties online, configuring their laptops, also helping with troubleshooting various software and hardware Failure.
  • ALCS Support: ALCS is a company reputed with Hardware and Software maintenance, our sole purpose lies within helping customers identify their problems and if possible solve them over the phone, and if not by scheduling.
  • GDS Support: GDS is a “Digital Service Provider” company, we support customers by checking remotely the availability status of the link provided, testing link congestions from Point to Point and determining causes.
  • ITG Help Desk Support: ITG is the biggest company in IT related fields, they have many companies (including PC dealnet, MDS, 460 …), our tasks include technical troubleshooting over the phone regarding various issues.
Nov 2008 - Oct 2009
Team & coworkers

Colleagues at IT Max Global

Other employees you can reach at itmaxglobal.com. View company contacts for 71 employees →

BF Bypass Frp Bypass Frp Colleague at It Max Global Cox’s Bazar, Chattogram, Bangladesh, Bangladesh View → JI Jessica Issa, Hrm, Shrm-Cp Jessica Issa, Hrm, Shrm-Cp Colleague at It Max Global Beirut, Beirut Governorate, Lebanon, Lebanon View → KR Krishnanunny Radhakrishnan Krishnanunny Radhakrishnan Colleague at It Max Global Dubai, United Arab Emirates, United Arab Emirates View → SZ Salim Zeidan Salim Zeidan Colleague at It Max Global Lebanon, Lebanon View → AM Ahmad Massalkhi Ahmad Massalkhi Colleague at It Max Global Beirut, Beirut Governorate, Lebanon, Lebanon View → JH Joseph Haddad Joseph Haddad Colleague at It Max Global Dubai, United Arab Emirates, United Arab Emirates View → LA Lamees Abed Lamees Abed Colleague at It Max Global United Arab Emirates, United Arab Emirates View → SC Sabah Corm Sabah Corm Colleague at It Max Global Lebanon, Lebanon View → MS Mohit Singh Mohit Singh Colleague at It Max Global Dubai, United Arab Emirates, United Arab Emirates View → IA Imad Al Farran Imad Al Farran Colleague at It Max Global Beirut, Beirut Governorate, Lebanon, Lebanon View →
FAQ

Frequently asked questions about William S.

Quick answers generated from the profile data available on this page.

What company does William S. work for?

William S. works for IT Max Global.

What is William S.'s role at IT Max Global?

William S. is listed as Product Specialist at IT Max Global.

Where is William S. based?

William S. is based in Dubai, United Arab Emirates, United Arab Emirates while working with IT Max Global.

What companies has William S. worked for?

William S. has worked for It Max Global, Dima Marketing, Moscanet Sal (Wise), and Telesupport International (An Itg Company).

Who are William S.'s colleagues at IT Max Global?

William S.'s colleagues at IT Max Global include Bypass Frp, Jessica Issa, Hrm, Shrm-Cp, Krishnanunny Radhakrishnan, Salim Zeidan, and Ahmad Massalkhi.

How can I contact William S.?

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