Bryanna Williams Email & Phone Number

Amherst, MA, US

Knoxville, Tennessee, United States

Worked with the hall director and resident assistants in the creation and evaluation of community, academic, and personal development programs.Assisted in preparation for and facilitation of staff meetings with RA’s. Scheduled, planned, and facilitated monthly office assistant meetings while also providing direct supervision of desk assistant staff.

Knoxville, Tennessee, United States

• Establishing a resident community among the floor through innovative programming events while managing a budget and properly allocating funds throughout the year
• Providing support to residents in various areas, including academic success, roommate conflict resolution, and campus involvement
• Oversee incidents within the resident hall to ensure accurate documentation of events and adherence to protocol to effectively enforce hall policies

Knoxville, Tennessee, United States

• Executed various duties during summer operations, including guest check-in and check-out, issuance of lockout keys/card, and submission of maintenance requests
• Diligently monitored the fire panel and promptly responded to alarms while prioritizing guest safety

Knoxville, Tennessee, United States

• Initiated and organized fundraising programs that helped raise over $3,300 for the team which contributed to the department’s total of over $20,500 that year
• Regularly attended and actively participated in bi-weekly meetings to report team progress and distributed new information to my team

Knoxville, Tennessee, United States

• Assisted with special projects in collaboration with the Coordinator for Bias Education
• Helped to establish the Inclusive Excellence Committee divisional DEI measures and resources
• Conducted assessment projects and engaged in benchmarking initiatives related to best practices and services provided by Inclusive Excellence
• Reviewed and revised Inclusive Excellence online content, including website development and social media content, in conjunction with the Inclusive Excellence team
• Interacted with professionals across campus including staff under the Inclusive Excellence area, the Division of Student Life, and other areas specific to intern interest
• Met with faculty in the Higher Education and College Student Personnel Program to discuss graduate school and the graduate application process

Knoxville, Tennessee, United States

• Served as mentor for student leaders and helped collaborate with students to develop programs aimed at fostering a sense of community throughout the resident hall
• Attended bi-weekly team and United Residence Hall Associations (URHC) general meetings to update other teams on program progress, successes, and failures

Knoxville, Tennessee, United States

• Effectively managed front desk responsibilities including handling incoming calls, maintaining the front desk email, accurately documenting significant event through Daily Log entries, and monitoring CCTV monitors to.
• Aided residents by providing lockout keys and cards, public rooms keys, and facilitating maintenance requests after assessing residential needs