William Schimmel Email & Phone Number

Arlington, VA, US

Washington, DC, US

• Manage all facets of $16M national credentialing program (300,000 active certificants across 13 credentials) for pharmacy technicians.
• Record-breaking certificant growth of 18.4% from 255,000 (2010) to 302,000 (2024)
• Grew top line revenue at a compounded annual rate of 2.61%
• Average annual profit of $3.53M (>20%)
• Credential renewal rate grew from 70% (2010) to 82% (2024)
• After having 1 flagship product for 22 years, developed and launched 2 new certification programs (CSPT, CPhT-Adv) and 11 Assessment Based Certificate programs between Dec 2017 and May 2023.

Washington, DC, US

• Certification Program Administration – Manage all facets of $13M program with over 60,000 new applicants and 100,000 renewal applicants annually.Certification Program Administration
• Successfully renewed 5 year accreditation in 2011 (via the National Commission for Certifying Agencies) and won competitive contract as sole provider of certification for Texas pharmacy technicians
• Increased focus on quality and security. Implemented first-ever internal test security capabilities (2013). Tightened assessment QA procedures including key validation after form publishing and twice monthly review of.
• Design certification policies and procedures to strike a balance between impartiality, fairness and customer service.
• Consolidated customer service call centers and subsequently reduced expenses 38%
• Launched multi-phased research effort with goal of validating certification outcomes Policy and Partnerships – Engaged with stakeholders at all levels of the Pharmacy profession to advance mission.

Washington, DC, US

Assess certifying body compliance to ANSI/ISO/IEC 17024

Atlanta, GA, US

• Policy Analysis and Regional Partnerships (2010) – Worked with multiple state regulatory, executive and legislative personnel to facilitate ABCTE operations in new states. Stayed current with K-12 education policy and.
• Facilitated ABCTE entrance into 3 new states bringing total to 12
• Represented ABCTE at regional and national events

Atlanta, GA, US

Assessment Development (2002 – present) – Engineered the development and maintenance of 12 high stakes computer-based assessments measuring the knowledge of current and aspiring K-12 teachers.Exam Administration and Scoring (2002 – present) – Selected and managed administration and scoring vendors. Annual volume grew from 0 to 4,000 exams as well as 0 to.

Dublin 2, IE

• Key Work Activities Contributions
• Led team that delivered content channels (sports, weather, traffic) on schedule and within budget for local newspaper’s personalized web portal (2001).
• Developed comprehensive documentation to assist a global Internet Service Provider to adopt a complex software package. Documentation included operating procedures, test plan, training materials, and job aids (2000).
• Assisted executive management in breeding opportunities with current and prospective clients resulting in $3.2 million in revenue (1999-2000).
• Achieved software development labor savings of 75% for a global satellite wireless company by training consultants in Manila, Philippines to take over the then U.S.-based development and maintenance of a customized.
• Resolved an average of 15 support issues per week for multiple divisions around the globe for a satellite wireless company while balancing primary responsibilities as an application developer (1998-1999).