Christy Williams Email & Phone Number

San Diego, Ca, Us

Boca Raton, Fl, Us

Los Angeles, Ca, Us

Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And, we help professionals navigate and advance their careers.

London, England, Gb

As the Director, Client Delivery supporting Randstad’s largest RPO client, I hold operational and financial responsibility for client engagements and partnerships through the strategic application of Company and client resources. Develop and implement business plans, processes, strategy, and skills to improve service delivery and engagement success.  Lead team of 30+ recruiters, sourcers and coordinators supporting 3 divisions of Honeywell that filled approximately 3,000 full time requisitions over a 12 month time period. Roles supported included functions ranging from: technicians, software, engineering, sales & marketing, human resources and multiple others.  Promoted from running one division of Honeywell after just 6 months to 2 divisions and then 3 within my first 12 months. This has not previously been done by a Director at this account  Took over highly volatile division of Honeywell and within 3 months reduced escalations by 75% while simultaneously increasing number of placements  Gained the confidence and respect of executive Honeywell leadership during tenure which resulted in being asked to fill in for a Honeywell VP while they worked to replace him.

Atlanta, Ga, Us

Reporting directly to the Group President of Randstad Professionals: Responsible for developing, implementing, measuring/monitoring performance for all Strategic, National & Preferred Clients across Randstad Professionals. Developed delivery strategy that included 10 delivery teams across all of RP including 60+ employees with dotted line reporting relationship. Determined best delivery for 175+ Strategic & National Accounts, all VMS clients and largest preferred clients across RP. Vetted and launched all new clients within RP to align with the delivery team that optimized our opportunity to achieve the highest wallet share. Increased year over year fill ratio in VMS Clients across all of RP. This includes delivery in all 10 Strategic delivery teams and 50 + retail branches across the country.  Increased average number of weekly fills for Strategic Delivery teams by weekly focus on KPI activity,targeted candidate pipelining by client and aligning teams with the lines of business that they were mostcapable of successfully supporting.  Increased wallet share in 6/10 of our largest target accounts, during a period of very high internal staffturnover, by making adjustments that included shifting delivery teams, consistent accountability to submittals and fills and weekly and monthly scorecard tracking.  Improved performance in one of our largest Strategic Accounts that Randstad was in danger of being removed from. Moved ranking from #6 supplier spot into #4 supplier spot in just one quarter. Moved to the #1 spot within the next 2 quarters

Atlanta, Ga, Us

Reported directly to the Executive Vice President for Randstad Professionals. Had full oversight andaccountability to improve gross profit in existing account and position RP to win new business. Partnered with other operating companies to align ourselves competitively and efficiently to create a go to market strategy to best service our clients and increase wallet share. Increased revenues and profitability by:  RFP’s: Acted as primary point of contact at RP for all RFP’s. Gave instruction on pricing and deliveryproposed to maximize profitability and position RP to win the business.  Enterprise Solutions: Partnered with Enterprise Solutions VP’s on Sales Strategy to ensure that delivery was aligned both for existing clients and potential new business.  New Account Set Up: Vetted all new clients based on pricing, geographies impacted, and ability to sell and launched to delivery team best positioned to maximize wallet share.

Atlanta, Ga, Us

Reporting directly to the Region Vice President and directing the activities of 2 branches with revenues of approximately $2.5 million. Held full operational responsibility for an area with a staff of approximately 15 employees including attracting, training and developing, retention of staff, sales, managing P& L and market strategy and growth. • Successfully hired and trained two new Managing Directors while simultaneously stabilizing staff in both branches and retaining all critical staff members.• Mobilized underperforming branch and led them to their first profitable month in more than six months by meeting weekly with each staff member, setting individual goals and organizing training where necessary.• Increased candidates out working from 12 to 65 over a period of 12 months by successfully negotiating contracts with clients and working closely with Account Executives to earn the business from key clients in the market.

Atlanta, Ga, Us

Directed the activities of 15 franchise branches on a national basis with revenues of approximately $35 million. Held full responsibility for improving revenues across 15 franchise branches employing approximately 150 total staff, including implementing all corporate policies and procedures, sales strategy implementation, hiring, and coaching, training and cost control. • Led Franchise Group to four consecutive years of growth by working with franchise owners to follow all best practices, implement all strategic initiatives and follow the company sales strategy.• Improved the caliber of franchise branch staff by coaching Franchise Owners on retention strategies, consulting on succession planning, training Owners and Managing Directors on the hiring process and new hire training. This resulted in increased tenure across the franchise group in every position, an increase in the average number of employees in each branch and a completion rate of the new hire training from 30% to 90%.

Atlanta, Ga, Us

Directed the activities of 10 employees in sales, recruiting and administrative functions. I held full operational responsibility for a $2.5 million branch. My responsibilities included recruiting, supervision, training and staff retention, sales, managing expenses, budgeting, forecasting and P & L.  Achieved overall staff retention of 100% over the course of one year in an industry and company standard of approximately 60% turnover.  3 direct employees were awarded our companies highest honor of attending Presidents Club for outstanding achievement in their respective areas of recruiting by developing specific personal development plans for each employee to include specific goals, action plans and training activities.  Achieved 163% of the branch's annual profit budget for the first 2 quarters of 2001 by creating a new sales and marketing plan that involved all branch employees on a daily basis and established clear and measurable goals.  Awarded Branch of the Year and Leadership Excellence Awards for outstanding staff retention, exceeding year on year revenue and EBITA growth.

Atlanta, Ga, Us

Reporting to the Branch Managers of three branches, I was responsible for directing the activities of 3 recruiters throughout San Diego, CA. Successfully exceeded both my personal and team goals for revenue targets.

St. Louis, Mo, Us

Reporting to the Regional Vice President of this industry-leading and growth-oriented transportation equipment rental, leasing and sales company, and directing the activities of 18 Branch Rental Managers, Assistant Branch Rental Managers, and Management Trainees. I held full operational responsibility for $1.8 million in annual corporate revenues. My main responsibility was to increase corporate business through 18 branches employing approximately 150 total staff, including marketing, business development, sales, customer service and cost control. • Recruited, organized, trained and mentored a sales staff of 18, which resulted in an improvement in overall corporate sales revenue by $55,000 per month.• Increased new business monthly revenue from less than $10,000 to $79,000 by creating a business plan with action steps. This plan both identified and solved existing problems in the negotiation and execution of contract with new clients.

St. Louis, Mo, Us

Reporting to the Area Rental Manager, and directing the activities of 5 employees. Directed the day-to-day operations of a $1.8 million branch, hiring, training, scheduling, customer service, fleet management, business development, cost control and profit improvement. • Developed and implemented a plan to improve employee relations, enhance internal communications, encourage employee feedback and provide scheduled training on a daily and weekly basis. This resulted in a reduction of employee turnover to essentially zero as compared with the company's national overall average of 46% annually.• Improved branch customer service results from a 60% to 76% satisfaction level, increased fleet size by 40%, while maintaining costs and generating profit levels above the branch average in the region. Penetrated the market with a new sales plan and won three high volume accounts away from a competitor.

St. Louis, Mo, Us