Strategic, results-oriented technology professional with 18+ years experience managing IT service operations and security, transition and improvement projects. Cross-functional collaborator capable of driving new solutions and ways of working across a distributed workforce and multiple vendors for a Fortune Global 500 company of a regulated industry. Relentless problem-solver with an eye for process simplification, service performance and a positive customer experience. Effective communicator capable of aligning shared objectives at the executive, middle management and specialist levels of the company. Project Management Professional (PMI-PMP) certified.
Listed skills include Leadership, It Strategy, Six Sigma, Information Technology, and 36 others.