Fay Williams Email and Phone Number

Supporting Blue Cross Blue Shield of South Carolina providing development and analysis expertise to the Informational Reporting team that provides balancing and reporting, data warehousing, event management and statistical profiling for BCBSSC and it's customers.Senior Application Developer for a major project to implement a new process to provide BCBSSC with a centralized view of member data that supports population health management, statistical analysis, and engagement between them… Show more Supporting Blue Cross Blue Shield of South Carolina providing development and analysis expertise to the Informational Reporting team that provides balancing and reporting, data warehousing, event management and statistical profiling for BCBSSC and it's customers.Senior Application Developer for a major project to implement a new process to provide BCBSSC with a centralized view of member data that supports population health management, statistical analysis, and engagement between them and their members. Show less

(Formerly Electronic Data Systems)Services Information Developer III for Healthcare Production Support Provided rapid response, around the clock support to multiple health care providers for both online and batch daily processing. COBOL/CICS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/SYSVIEW/CA7/Fileaid • Analyzed and documented job contentions in order to make scheduling adjustments for a smoother cycle run• Monitored batch cycles for multiple clients to quickly and… Show more (Formerly Electronic Data Systems)Services Information Developer III for Healthcare Production Support Provided rapid response, around the clock support to multiple health care providers for both online and batch daily processing. COBOL/CICS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/SYSVIEW/CA7/Fileaid • Analyzed and documented job contentions in order to make scheduling adjustments for a smoother cycle run• Monitored batch cycles for multiple clients to quickly and efficiently resolve issues and ensure consistent reliable system availability• Interface with HP mainframe operations, HP account teams and multiple vendor support teams to quickly resolve server outages affecting multiple areas of the system in order to complete the batch cycles on time• Monitor CPU usage and modify job priorities so that monthly processing completes on time Show less

Formerly Electronic Data Systems

Services Information Developer III Supporting Unum Life Insurance Company 2002 – 2012Provided Policy Administration expertise for the modernization of an existing Unum system to create a common platform to support their combined variable work benefit offerings.COBOL/IMS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/Easytrieve/Fileaid/Intertest/Endevor/Xpediter• Policy Administration System expert during the sales support and initial analysis effort, preparing an implementation plan for… Show more Services Information Developer III Supporting Unum Life Insurance Company 2002 – 2012Provided Policy Administration expertise for the modernization of an existing Unum system to create a common platform to support their combined variable work benefit offerings.COBOL/IMS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/Easytrieve/Fileaid/Intertest/Endevor/Xpediter• Policy Administration System expert during the sales support and initial analysis effort, preparing an implementation plan for modification of an existing system for new products being introduced• Re-designed the new business data intake online screen conversation to add the ability to input Long Term Care products• Performed analysis, design, construction, testing and implementation of Policy Administration modifications for the ability to maintain Long Term Care products• Researched and documented the policy administration system heavily for use by peers in future phases of the design, construction and testing of the Variable Work Benefit products• Analyzed Policy Administration system to determine scope and feasibility of addition of Interest Sensitive Whole Life product for Business Analysts decision making• Implemented analysis, design, construction, testing and installation of Policy Administration modifications for the Interest Sensitive Whole Life and Universal Life products including billing, cash value calculation, loan processing, and anniversary processing to enable the client to process these product lines on the common platform Show less

Supporting Lincoln Financial Services Life Insurance Division 1999 - 2002Joined team as one of the senior team members to contribute to the leadership for the policy administration system implementation onto the Ingenium system. COBOL/CICS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/CA7/Fileaid/Microfocus COBOL/Endevor/VB• Served as Policy Administration lead for three Ingenium conversions for separate blocks of life insurance business to start up a Third Party Administrative… Show more Supporting Lincoln Financial Services Life Insurance Division 1999 - 2002Joined team as one of the senior team members to contribute to the leadership for the policy administration system implementation onto the Ingenium system. COBOL/CICS/JCL/DB2/FTP/MVS/SQL/VSAM/ISPF/CA7/Fileaid/Microfocus COBOL/Endevor/VB• Served as Policy Administration lead for three Ingenium conversions for separate blocks of life insurance business to start up a Third Party Administrative Office.• Created Policy Administration system data mapping documents used to create data conversion programs.• Provided product technical analysis to actuary from the customer’s records, which were not automated and not issued using an electronic system, in order to reverse engineer the plan structures for the line of business. • Completed setup for a new account which included creating new online regions, batch and online security, testing and production libraries, all JCL for batch cycles, batch scheduling, and installed change control.• Sole provider of all production support for the first 18 months after conversion of first block of business onto system.• Performed analysis, design, construction, testing and implementation of modifications to the Policy Administration system for all blocks of business, including valuation, rate build, interfaces, plan build, anniversary processing and CICS screens. Utilizing Micro Focus COBOL on PC for construction and testing for cost saving purposes.• After the completion of policy conversions, became responsible lead for IPC coordination, run time improvement efforts, disaster recovery planning, production support, and production support scheduling. Show less