William S. Email & Phone Number

Charlotte, Nc, Us

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues. ~50-80 conversations daily.• Exceeded monthly targets for response time and resolution rate consistently, maintaining high standards of support quality. Always being above my goal of 70% conversion rate.

Responsible for achieving predetermined sales goals in quotas within my pipeline. Also, to establish, build, and maintain customer relations through constant communications and in-person appointments.

San Jose, Ca, Us

• Managed portfolio of 1000+ accounts/clients ranging from $500-$100,000 per sale. • Built and managed accurate sales pipeline to maintain high activity.• Exceeded 100% of sales quota.

I was transitioning to being a full-time content creator while moving all across the country this year. I am transitioning back to having traditional employment now that I have obtained a stable life after college. Doing both is now attainable in my life and will not stop until I can find an employer I can stay with long-term into retirement.

West Chester, Pennsylvania, Us

• Achieved and consistently exceeded revenue quota through product and service promotion during calls.• Assisted ~40-50 customers per hour by answering questions, responding to inquiries, and handling requestswhile having a satisfactory rate of 4.8/5; Average is 30 customers with a satisfactory rate of 4.3/5.• Also recruited, hired, and trained new hires when needed using Workday and Indeed as a trainer.

Deerfield, Il, Us

• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

Dallas, Texas, Us

Consistently maintains team placement within the top tier of international sales. Use of creative problem solving to boost restaurant budget while maximizing workplace efficiency. Strong ability to work with different restaurant and management teams. Thorough knowledge of kitchen, bar, and front of house. Also making a schedule and processing payroll. Delegating tasks when necessary to maintain an efficient workplace.

Irvine, California, Us

I worked at this job during peak mall hours such as the holiday season and summer time. Leading a team of maximum 15 at a time each shift to carry out sales goals. Communication with different departments for various needs such as conditioning, cleanliness, and restocking. Being involved with corporate visits and presenting new ideas in regards to the store plan a gram, the social media accounts for marketing and a company as a whole. Planning a schedule three weeks in advance and processing payroll.