William S.

William S. Email and Phone Number

Experience in Management, Sales, Customer Service, Leadership and Recruiting || Social Media and Digital Marketing Expert || Remote and In-person ready
William S.'s Location
Charlotte, North Carolina, United States, United States
William S.'s Contact Details

William S. work email

William S. personal email

About William S.

👋🏾 Hello, my name is William Shaffer. I am a knowledgeable and dedicated professional with extensive work experience in Leadership, Management, Sales, Full-Cycle Recruiting, Social Media Strategies, Digital Marketing, and Content Creation.🎓Graduated with a Bachelor's of Science in Business Leadership minoring in Psychology & Sports Management from Old Dominion University. I also concentrated in Marketing while being active in such roles on campus.📍I currently reside in Tampa, Florida but I have no problem relocating for the right job opportunity.👔My career goal is simply, to be happy in my role that I can utilize a blend of personal interests and work experience in. I have no preference in work niche or company, I embrace any opportunity!👥 Lets network!In-depth summary:Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Trained in project and time management with proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive for results.Skills shown but not limited to: Sales expertise, Complaint resolution, Report preparation, Performance evaluation, Staff supervision, Windows/MS Office expertise, Professional telephone demeanor, Vendor relations, Point of Sale Systems, Cash Management, Social Media Marketing

William S.'s Current Company Details

Experience in Management, Sales, Customer Service, Leadership and Recruiting || Social Media and Digital Marketing Expert || Remote and In-person ready
William S. Work Experience Details
  • Lingraphica
    Customer Engagement Specialist
    Lingraphica Oct 2023 - Nov 2024
    • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues. ~50-80 conversations daily.• Exceeded monthly targets for response time and resolution rate consistently, maintaining high standards of support quality. Always being above my goal of 70% conversion rate.
  • Rocket Orthopedic
    Sales Specialist
    Rocket Orthopedic Dec 2022 - May 2023
    Responsible for achieving predetermined sales goals in quotas within my pipeline. Also, to establish, build, and maintain customer relations through constant communications and in-person appointments.
  • Bill.Com
    Network Development Specialist
    Bill.Com Jan 2022 - Dec 2022
    San Jose, Ca, Us
    • Managed portfolio of 1000+ accounts/clients ranging from $500-$100,000 per sale. • Built and managed accurate sales pipeline to maintain high activity.• Exceeded 100% of sales quota.
  • Career Break
    Relocation
    Career Break Feb 2021 - Jan 2022
    I was transitioning to being a full-time content creator while moving all across the country this year. I am transitioning back to having traditional employment now that I have obtained a stable life after college. Doing both is now attainable in my life and will not stop until I can find an employer I can stay with long-term into retirement.
  • Qvc
    Customer Service Specialist (Remote)
    Qvc Mar 2020 - Feb 2021
    West Chester, Pennsylvania, Us
    • Achieved and consistently exceeded revenue quota through product and service promotion during calls.• Assisted ~40-50 customers per hour by answering questions, responding to inquiries, and handling requestswhile having a satisfactory rate of 4.8/5; Average is 30 customers with a satisfactory rate of 4.3/5.• Also recruited, hired, and trained new hires when needed using Workday and Indeed as a trainer.
  • Walgreens
    Shift Lead/ Assistant Manager
    Walgreens Jul 2019 - Jul 2020
    Deerfield, Il, Us
    • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Chili'S
    Front Of House Supervisor
    Chili'S Sep 2017 - Mar 2019
    Dallas, Texas, Us
    Consistently maintains team placement within the top tier of international sales. Use of creative problem solving to boost restaurant budget while maximizing workplace efficiency. Strong ability to work with different restaurant and management teams. Thorough knowledge of kitchen, bar, and front of house. Also making a schedule and processing payroll. Delegating tasks when necessary to maintain an efficient workplace.
  • Tillys
    Retail Shift Lead
    Tillys May 2013 - Mar 2017
    Irvine, California, Us
    I worked at this job during peak mall hours such as the holiday season and summer time. Leading a team of maximum 15 at a time each shift to carry out sales goals. Communication with different departments for various needs such as conditioning, cleanliness, and restocking. Being involved with corporate visits and presenting new ideas in regards to the store plan a gram, the social media accounts for marketing and a company as a whole. Planning a schedule three weeks in advance and processing payroll.

William S. Education Details

  • Old Dominion University
    Old Dominion University
    And Related Support Services

Frequently Asked Questions about William S.

What is William S.'s role at the current company?

William S.'s current role is Experience in Management, Sales, Customer Service, Leadership and Recruiting || Social Media and Digital Marketing Expert || Remote and In-person ready.

What is William S.'s email address?

William S.'s email address is wm****@****ail.com

What schools did William S. attend?

William S. attended Old Dominion University.

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