Monitor electronic medical records (EMR) for completion of clinical services and ensure regulatory compliance for the group home and related state regulations (6400 reg) for behavioral health providers, as well as departmental policies and procedures. Provide day‐to‐day supervision, including the coordination and delegation of work, assignments, and schedules, ensuring staff levels are maintained per program requirements. Evaluates work performance; assists in disciplinary proceedings. Provides written performance evaluations of staff in accordance with agency policies and procedures.

Manage the day-to-day operations of four programs within the community including organization and implementation of direct supports, appropriately delegate work responsibilities, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance (NJ 44reg.), recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environments. Foster and maintain strong relations with individuals being served, families and guardians by providing a “white glove” customer service based approach; and implement individual satisfaction enhancement plans. Applies strong written and verbal communication and management skills. Uses knowledge and understanding of computer software programs( Microsoft Office, Therap, QuickMar, Kronos, etc.). Conduct regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to keep staff well-informed; initiate and conduct disciplinary action for staff as necessary.

Provide training to individuals and Elwyn staff members on required topics including but not limited to career path development, conflict resolution, how to handle workplace issues, self-advocacy, and work behaviors Ensure documentation is properly and accurately recorded for each individual to meet state regulations (PA 6400 reg, payer requirements and Elwyn standards including treatment plans, progress notes, and charting requirements. Ensure proper incident reporting occurs through Elwyn, state (HCSIS), county, and payers. Supporting staff in working directly with residents, including providing programmatic supervision. Identifying opportunities to improve employees’ skill base and setting standards for coaching and appraising employee performance. Blends a customer service based approach to work collaboratively with internal and external stakeholders including: agencies, families, individuals, and Elwyn operational departments, in the coordination and implementation of an Individual's Support Plan (ISP). Ensuring that all supports and services identified in the ISP are provided.

Develop and implement individual treatment plans for each consumerParticipate in ongoing trainings to learn various behavior and de-escalation methods and techniquesDistribute and document all medications scheduled during shiftPromote independent living through support and guidance of daily activities within the home

Assist local employees with benefit enrollment.Oversee the local staff recruitment and development efforts.Act as a liaison with the national Human Resources department regarding employee issues such as benefits, leaves of absences, workers compensation, and unemployment.Facilitate New Hire Orientation, processing paperwork, reference and background checks.Ensure new hires meet eligibility requirements and regulations.Oversee HRIS system workflows, including submissions and approvals of documents to ensure timeliness and accuracy.Maintain and audit all training documentation, ensuring compliance with state and company requirements. May conduct in-house training.

Developing person-centered plans, locating, coordinating and monitoring services and Family Driven supports for individuals with intellectual disabilities.Supervise, guide and direct consumers.Develop and enter Individual Support Plans into the Home and Community Services Information System within required time frames, assuring the active involvement of the individual receiving service and his/her team, and in keeping with all Federal, State, and City requirements.

Responsible for recruitment, information and referral to resources for ex-offenders. This employee is responsible for maintaining contact with clients in the community in an effort to offer support and guidance. This position is responsible for linking clients with needed services to promote employment, treatment, and housing.

Provided individualized support to youth with intellectual and developmental disabilities to improve their function,activity, and participation in society.Facilitated teacher’s direction to help students learn skills that contributed to their development as mature, able,and responsible men and women.Established and clearly communicated lesson objectives as adopted by the local and state Board of Education.

Screened and interviewed 40 high school students through a selective application process for participation in a rigorous, high-quality SAT prep programCreated and delivered dynamic course curriculum and lessons geared towards increasing students’ knowledge of content and comfort with test taking strategies.Collaborated with Program Director to consistently and professionally communicate with students’ families to discuss student progress and offer additional college preparation resources.

Developed and implemented daily lessons and activities for a group of 20 students to build stronger social, emotional, and academic foundations and promote student success.Supervised 4 teen leaders and 10 college volunteers who assisted with mentoring students and creating a safe, supportive, and educational after school environment.Observed and monitored students’ behavior and academic progress to track growth, evaluate program effectiveness, and ensure consistent delivery of curriculum.

Utilized Responsive Classroom approach to create dynamic lessons and a positive, nurturing environment in order to promote higher student achievement and improve school climate.Collaborated with lead teacher to coordinate instructional efforts and assigned classroom dutiesObserved and tracked students’ academic performance to assess progress and increase educational outcomes.

Developed informative course materials, teaching strategies, and lesson plans in order to encourage students to participate in class discussions and projects.Monitored students to maintain high levels of discipline and promote a conducive and learning atmosphere.Led after-school tutoring to provide one-on- one attention and improve students’ performance.