Alyssa Williamson Email & Phone Number

Irmo, Sc, Us

Columbia, South Carolina, United States

●Provides excellent customer service to library patrons by assisting them with checkout procedures, use of public and personal computers, and phone inquiries● Assists patrons with equipment such as copiers and computers, as well as materials, procedures, and information● Acts to find and promote efficiencies, including working to help ensure correct location and condition of items and materials so that customers receive materials and services they desire

Columbia, South Carolina, United States

● Use the appropriate level of enforcement to resolve non-compliance with state and/or federal regulations● Professionally conducted enforcement meetings with stakeholders and engaged in conflict resolution, plans for compliance, and inspection planning● Kept accurate records of enforcement actions, meetings, and communications● Stayed up to date with State and Federal Laws

● Performed circulation procedures in person and over the phone, such as signing patrons up for a library card, placing holds on materials, advising readers on new material, checking materials in and out, processing payment, renewing materials, and keeping patron information updated and confidential● Assisted patrons with PAC computers, copiers, and catalog● Directed patrons to the appropriate library resources such as the reference department, youth services, or circulation management, and answers inquiries on new and existing library materials● Assisted in creating book displays which the intent of introducing less popular materials● Helped patrons in person and over the phone find suitable materials for their reading preferences and tastes

Lexington, South Carolina

While at Starbucks I...•increased sales •generated recurring business•oversaw delegating tasks/breaks •tracking inventory•deposits and banking•training new baristas•ensuring customers received a positive, third place experience

Gloucester, Massachusetts, United States

•Operated as a Management Fellow which oversaw fellow interns, reviewed intern applications, conducted potential intern interviews, oversaw new hire onboarding, and conducted exit interviews•Collaborated with my peers on a Sustainability project-based curriculum, Green Scholars•Wrote educational content for our website's blog•Lead grant writing application projects•Worked closely with members of the Board

Bachelor Of Science In Sustainability, Ecology, 3.36

Associate Of Arts, 3.5