o Coach, mentor, and develop technology leaders, oversee new leader onboarding, and provide career development planning and opportunitieso Lead department using a performance management and development process that provides an overall context and framework to encourage leader and team member contribution and includes goal setting, feedback, and performance development planningo Participate in strategic decisions around technologies and processes related to product development and software productso Develop and maintain effective partnerships across internal and external business partners to assure cohesion and interoperabilityo Oversee day-to-day operations of the Software Development & Delivery department, including managing budgets, operational metrics, and technology performance of core productso Advocate for Agile methodologies and full software development lifecycle (SDLC) across the organizationo Own establishing and maintaining department policies, development standards, and Agile practices that align with SDLC and industry standardso Provide oversight, direction, and training to team members in accordance with the policies, standards, and practices, and measure team execution against policies, standards, and practices