Regional manager for residential Bosch home comfort sales, managing manufacturers rep agencies across 14 states.

Home contractor solving various problems for customers. Electrical, plumbing, garage door openers, general construction, home & auto consulting, light remodeling and other general repairs.

Part of the team that supported Ford and other OE customers. Worked directly with Ford to establish service parts for gasoline and diesel vehicle platforms, including new model launches, price management, phase-out of parts and major improvements in part delivery performance.

Part of team responsible for sales of Hartridge diesel test equipment and diesel parts sales. Launched new injection test equipment and assisted with creation of marketing information.

Sell and support assembly tooling & material handling systems to manufacturing customers in the Central Midwest for KA Technologies, a distribution company based in Louisville, KY.

Provided marketing direction, training, & strategic planning for garage door openers & accessories, including web-based controls & radio systems. Communicated marketing message to dealer/distributor network & field market data back to functional marketing & management teams. Part of team that ran new product launch in 2011. Traveled the US & Germany to support product launches.

Established new North American division; built the business from the ground up. Created distributor contracts & selected key distribution partners vital to success. Developed supply processes, ensured customs compliance and company-compliant safety & legal policies. Mentored new associates. Created product sales & service training programs for associates, distributors and end-users. Managed trade shows & exhibits. Worked directly with, and provided consultation to senior global management in Germany. Directed North American sales & marketing strategy, including competitor analysis, pricing, budget, promotions, product development, advertising and presentations.

Managed Sales Marketing & Operations with a focus on profitability, cost control and exceptional customer service. Oversaw sales support staff & indirectly managed national sales representatives across the USA. Responsible for P & L, budget, and sales, marketing & service concepts of complex diesel diagnostic equipment used in design & calibration of diesel fuel systems. Customer base included both OEM and distribution network.

German-speaking liaison between Bosch and Customers (BMW USA, Mercedes-Benz USA, Volvo USA, Porsche USA) Streamlined warranty costing process for fuel system components by creating conversion database system.

Service & Parts Director for Chicago area Chrysler car dealership. Raised overall profitability, increased technician efficiency, raised customer satisfaction levels from lowest in area to among the highest by reorganizing shop work flow and duties, educating service team and creating new care care clinics that educated car buyers about the service process. Responsible for profitability in Service, parts and body shop departments.

Managed 2 districts of 20+ Chrysler/Plymouth/Dodge/Jeep dealer service/parts operations. Responsibilities included parts sales, Customer satisfaction improvement, warranty cost control, service contract sales, dealership profitability/financial analysis, technical training and customer relations.

Worked part-time during college years and full-time after graduation. Performed all types of diagnosis and repair on Cadillac vehicles. Specialized in fuel system diagnosis and repair, automatic transmission diagnosis & repair.