Todd Williams Email & Phone Number

Member of Diversified Executive Management Team. Manage Business Development and Customer Service personnel. Responsible for developing and meeting budget projections…Profit and Loss responsibilities. Develop Sales & Marketing strategies to penetrate existing customer accounts with expanded services in 3PL VAWD (value-added warehousing & distribution). Identify customer industry targets and promote 3PL services to new accounts…Expand customer base. Provide structure, establish metrics and directly manage the sales process, including lead generation and qualification, contact management, proposal development and RFP response, presentation and closing. Implement systems to support sales management (CRM) and establish customer metrics for reporting. Direct the development of marketing and communication materials, including on-line content, sales collateral, branding images, presentations, exhibits and displays. Develop and manage the sales pipeline required to meet the annual new business and client retention goals. Utilize a consultative sales approach to discover potential customer needs and develop 3PL solutions options. Collaborate with internal resources to develop pricing and RFP responses. Create and present professional, effective, and profitable customer proposals. Work effectively with internal and external resource teams to ensure service delivery and customer satisfaction. Anticipate industry trends, assess market opportunities, and craft annual business development plans.

Prospect for new clients and complete sales cycle.Penetrate new accounts to reach decision-makers and build rapport with prospects. Prepare proposals, negotiate and close new business. Design and implement creative sales and marketing strategies to penetrate new markets. Create and modify marketing materials as needed (postcards, flyers, etc.). Maintain existing customer base and grow new business through excellent customer service. Interface directly with top-level executives and negotiated contracts.

Directly supervised a staff of over 30 fulltime employees and 175 independent contractors. Increased children’s Therapeutic Foster Care revenue from $3.5 million to over $6 million. Oversaw annual revenues of over $6 million dollars and corresponding budgets.Provided philosophical direction, training, and technical guidance to company employees. Maintained a contemporary understanding of business related issues, regulatory standards, and industry trends.Established, administered, and maintained financial records. Administered company personnel policies in a manner which promoted staff development, teamwork, and the skillful execution of corporate goals and expectations. Performed public relation functions, which promoted a positive image of the company (public speaking). Promoted growth of the company through the identification of potential service models and RFP response.