William Street Email & Phone Number

Auburn, WA

I work in GDLS's Vetronics department repairing wiring harnesses using schematics, solderless splices, wire soldering, heat and cold shrink materials, multimeters, etc. Other responsibilities include testing software on remote weapons systems, repairing dashboard electronics (Line Repairable Units), and other functions relating to the Stryker combat.

Kandahar, Afghanistan

I spent 27 months in Afghanistan setting up and maintaining networks, acquiring reliable satellite internet, setting up servers, troubleshooting co-workers' computing needs, and many other tasks. Ensuring users could use the VPN to access company email, do timecards, take training courses, and report business related expenses were part of the daily.

Lacey, WA

I took calls from customers and helped to answer questions and solve problems concerning our internet service. I also worked extensively with our Cisco routers, building our online support web pages, customer databases, and on-site troubleshooting for larger customers. Technical support staff were expected to employ strong selling and cross-selling.

Austin, TX

I was responsible for many clients’ IT needs located in Austin and throughout the United States. This meant deploying workstations, maintaining servers of all types, and network building, to name a few of our typical functions. I was also responsible for the functionality and health of our in-house machines.