William Jones Email & Phone Number

Virginia, United States

Richmond, Virginia, United States

• Decreased accidents and safety incidents by implementing effective risk management and mitigation strategies.• Enhanced operational efficiency by completing complex investigations and contributing to successful adjudication efforts.• Ensured high standards of safety and security through vigilant supervision of inmate and officer activities.

Richmond, Virginia, United States

• Identified and addressed problem accounts, contributing to a reduction in billing errors and improved financial outcomes for the healthcare facility.• Streamlined documentation procedures, resulting in enhanced clarity and efficiency in patient account management.• Fostered strong relationships with insurance providers, ensuring timely payment and minimizing account receivables.• Successfully trained three new employees in medical claims procedures, enhancing team proficiency and claims processing accuracy.• Identified and addressed problem accounts, contributing to a reduction in billing errors and improved financial outcomes for the healthcare facility.• Streamlined documentation procedures, resulting in enhanced clarity and efficiency in patient account management.• Fostered strong relationships with insurance providers, ensuring timely payment and minimizing account receivables.• Implemented strategic planning techniques to manage and correct claim deficiencies effectively, improving the overall billing process.

Richmond, Virginia, United States

• Assisted in the meticulous calculation of over $5M in pension benefits, utilizing both manual methods and Microsoft Excel for precision.• Streamlined participant communication processes, resulting in improved efficiency and participant satisfaction.• Contributed to the integrity and reliability of pension data through diligent maintenance of participant records.• Played a pivotal role in the administration of pension benefits, ensuring the accurate and timely delivery of services to retirees.

Richmond, Virginia

• Maintained an up-to-date and accurate participant database, promptly addressing member inquiries and requests. • Coordinated the review and payment of claims, exercising discretion to deny or suspend claims as warranted. • Handled member phone calls, assisting with issue resolution and providing informed responses to questions.• Successfully trained three new employees in medical claims, enhancing their customer service skills and proficiency with Basys XG and Basys Classic systems.• Demonstrated exceptional problem-solving abilities by meeting the diverse needs of members and providers seeking assistance.

Richmond, Virginia Area

Fan Tastic Thrift; Assistant Manager; 2016In this job position, I oversaw business operations and accounting. I also consistently addressed customers’ issues to their satisfaction. A couple of my successes in this position include:► I trained 5 employees, and I interviewed potential employees.► I assumed responsibility for 100+ customers.

Richmond, Virginia, United States

• Decreased accidents and safety incidents by implementing effective risk management and mitigation strategies.• Enhanced operational efficiency by completing complex investigations and contributing to successful adjudication efforts.• Ensured high standards of safety and security through vigilant supervision of inmate and officer activities.

Handled all HR responsibilities for soldiers within Military base including accommodations, records, and awards. Processed all onboarding paperwork for newly deployed soldiers and exit documentation for soldiers returning to United States.Was the point-of-contact for any HR needs and any policy inquires.Communicated with departments, both on base and internationally to ensure work efficiency. Acted as Building Manager by communicating with subcontracts and civilians working on renovations. Inspect projects to monitor compliance with environmental /safety regulations, building codes and other applicable building regulations or permits.Managed Multi-Million dollar building renovation and ensured its completion within budgetary limits and three weeks prior to the established timeline. Oversaw New Sponsorship Program for incoming soldiers integrating into Korea to help the transitional phase of deployment. Program was highly successfully as measured by the confidence and efficiency of incoming soldiers. Provided soldiers with assistance in development of Army careers, provided personnel support and assistance for all components of Army career objectives.Developed reports related to adequacy and deficiencies of personnel requirements, manning, and utilization with working knowledge of numerous military and civilian personnel automated systems.Tracked requests for promotions that included promotion declinations, reconsideration for promotion, and arranged ceremonies and reduction and removal boards for soldiers on local promotion standings lists. Performed all necessary paperwork and processes for all military personnel transfers, discharges and reductions, and maintained identification cards and tags, leave requests and passes for officer and enlisted personnel records.

Information Technology

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services, 2.7 Gpa