William Dykstra Email and Phone Number

Led the organization's first Business Intelligence (BI) program. Outlined BI program strategic plan objectives and gained support from executive management. Oversaw development and implementation of staff training curriculum. Achieved product owner designation for BI software (i.e., SAP BI Platform). Managed all operational, personnel, and budgeting matters for BI program. Created awareness and promoted value of BI program to staff members and volunteers. Conducted research on BI users’ experience and presented findings to executive management to inform decisions on future BI technology investments. • Served as liaison to data governance team, comprised of senior management, initiating company’s first enterprise-wide data standardization initiative.• Achieved product owner designation for SAP BI Platform.

Led the transformation of existing business process to fit Rotary's new program model. Collaborated with subject matter experts to identify and integrate regulatory reporting requirements for “associate foundations” in Australia, Brazil, Canada, Germany, India, Japan, and United Kingdom. Analyzed and communicated each user’s diverse reporting needs to IT developers, and coordinated prioritization and delivery within project time and resource constraints. • Selected by executive management to support restructuring of company’s program model that focused on business process improvement and reporting.• Managed project team members to convert existing business processes to new program model within project time and resource constraints.

Led the enterprise risk assessment and advised the business on risk management practices. Introduced prioritized risk-based approach, improving collaboration with management, and increased internal audit’s value. Managed operational audits and advised on process improvement initiatives in financial reporting, compliance, international operations, procurement, IT security management, and enterprise project portfolio management. Supported annual independent audit of financial statements.• Created an audit universe to ensure all major functional areas were considered in the annual risk assessment and audit planning process. • Introduced prioritized risk-based approach in collaboration with management.