Manager, David Tiftickjian & Sons Oriental Rugs, Buffalo June 2016-Jan 2019/Jan 2020-Present• Oversaw sales, deliveries and installations across Western New York. Managed two staff and ensured customer follow-up and accuracy in all invoicing and vendor payments.• Drove merchandise sales and installations increasing revenue by over $500,000 in 2022-2023. Coordinated a warehouse renovation and reorganization resulting in a 20% net profit increase.• Manage social media and an e-commerce website with a third-party marketing company. Oversee the execution of email campaigns, product listings (Google merchant), online ordering requests and customer enquiries. 30% increase in net profit resulting (2020-2021).

Sold $500,000 in furniture balancing credit and cash payments using the POS system. Oversaw store opening and closing on a daily basis.